Job Description
The above position is vacant in Robertville. The overall purpose of this position is to manage several Clients in covering the following key areas: client liaison, HR/IR matters, fleet management, expenses control, investigations, and ensuring the posting of security officers, that all site security requirements are adhered to, and that the Client’s needs are met.
Minimum Requirements
- Matric/Grade 12 Certificate or equivalent.
- PSIRA Grade A registered.
- Valid Driver’s License with own reliable transport is required.
- At least 10 years’ experience in the security industry.
- Working knowledge of the Firearm Act and Firearm competency for Business Purposes.
- Staff management experience is required.
- Computer literacy with expert knowledge of the complete Microsoft package.
- No criminal record or any pending cases.
- Sound planning, administration, interpersonal communication, and client liaison skills are required.
- Strong leadership and organisational skills as well as good interpersonal and communication skills are essential.
- Knowledge of ISO 9001:2008 Quality Management and its requirements.
- Police or military background a plus.
- 5 years + Security management experience.
- Proven track record as a manager.
- Well spoken.
- Strong investigation and report writing ability.
- Own transport.
- Must have Estates background.
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
- Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client.
- Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
- General management and supervision of security staff to ensure that required performance is met at all times.
- Dealing with all required administration matters.
- Liaising daily with management on various operational issues.
- Liaising daily with Regional Management on various Operational matters.
- Ensuring that all HR related queries are dealt with promptly.
- Formulate disciplinary actions - Strong HR/IR Skills.
- Ensuring the timeous submission of reports to both client and to the Regional Office.
- Submitting relevant weekly/monthly incident and general reports to Management.
- Investigating incidents and reporting on such.
- Pro-active planning on various sites and clients.
- Must have sound knowledge of the ISO 9001:2008 Management System.
Other personality attributes:
- Assertiveness
- Initiative
- Strong leadership ability
- Presentable
Core Competencies:
- Analytical, Critical Thinking & Planning skills
- Leadership & Self Development
- Goal Setting & Organisational skills
- Driving & Managing change
- Driven for results
- Interpersonal skills
- Communication direction & skills
- Development of others
- Customer focus
- Teamwork
#J-18808-Ljbffr