Main purpose/objective of the position:
Compile and provide accurate recovery information that is used for invoicing to the clients’ tenants.
Operational Deliverables:
- Accurate capturing of readings and/or municipal accounts as per requirement and availability of the information.
- Source the required information from various entities to ensure capturing can be done.
- Reconciliation of under- and overcharges on accounts and resolution thereof.
- Maintenance of master data relating to Municipalities and ESKOM within the ERP system and/or other functionality.
- Manage queries received with the relevant internal team for resolution with the client/LL/municipality.
- Ensure that the statistics on capturing invoices are submitted daily for record and action purposes.
- Ensure records are tracked in terms of invoices and payments and monitored for specific accounts as required from time to time.
- Verification and confirmation of VAT compliance for invoices received.
- Actively maintain a reminder system to ensure finalisation of all matters pertaining to queries and collections.
Decision making authority:
Works within the broad framework of existing policies and guidelines, as amended from time to time. Required to work strictly within prescribed rules, routines & standards.
Experience and Education:
Minimum of Grade 12 or equivalent qualification/training. Knowledge of South African Municipal procedures and accounting processes.
Detailed knowledge and experience working with Municipal and Eskom tariffs and bylaws.
A financial degree will be advantageous.
1-2 years relevant experience.
PC and Functional Skills required:
Typing, Computer literacy: (Advanced MS Office, MS Word, MS Excel, SAP).
Analytical/sound numeracy skills.
Competencies required:
- Communication (both verbal and written).
- Customer / Client Focused.
- Attention to detail.
- Planning and Organising.
- Problem solving.
- Able to handle high pressure environments.
- Initiative.
- Networking and Influencing Skills.
- Negotiation Skills.
- Teamwork and co-operation.
Major drivers of work volume:
Number of customers and profile of portfolio.
Interface / relationships with:
Internal: Utility Specialist, Controllers & Administrators; Council Liaison team; Finance Manager.
External: Contractors, Clients, Municipalities.
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