Meetings & Events Specialist
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives.
Role Purpose
JLL Work Dynamics is currently searching for a confident and ambitious Meetings and Events Specialist who will report to the Meetings and Events Regional Program Manager. Working as part of the overall Meeting and Events Team, this role will be responsible for the coordination of Meetings and Events across the region.
What this job involves
Overall responsibilities include:
- Support of onsite meeting and events teams
- Support and coordination of event stakeholders and partner teams
- Ensure Outlook and Meeting room booking systems are up to date
- Coordination of event setups with relevant teams
- Coordination of meeting and event requests ensuring requests are completed in a timely manner
- Coordination of employee experience activations and events
- Ensuring out of hours meetings and events are coordinated efficiently and effectively
- Ensuring service excellence across the region
- Coordination of service support such as Facilities, Janitorial, and Security Teams
- Coordination of Facilities Team to ensure rooms are correctly configured
- Ensuring compliance with EHS requirements and standards for all meeting and event activities
- Convey relevant feedback to Line Manager and Program Manager when appropriate
- Liaising with Amazon Global Events Services teams where onsite meetings and events cannot be accommodated
- All other tasks and duties as required
- Leads site visits, planning meetings, and final details meetings with Amazon customer and supporting vendor partners
- Demonstrates continuous effort to improve operations, service levels, and streamline work processes
Key Performance Indicators
- Previous experience working within a high-profile corporate environment
- Previous hospitality experience is desirable
- Fluency in English and local language
- Proficient knowledge of Microsoft Office Pack
- Very high attention to detail
- Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal
- Ability to maintain professionalism at all times and be an ambassador of the team
- Be an excellent team player with the want to go above and beyond for each other
What you can expect from us
- You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
- Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits, and pay.
- Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...
Apply today at jll.com/careers.
Location: On-site – Cape Town, ZAF
Job Tags: Hiring
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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