Job DescriptionEstablished in 1910, Budd is considered by many to be one of the best Bespoke Shirt Makers in the world.
Budd is Piccadilly Arcade's longest standing tenant and the only Bespoke Shirt Maker in London to house it's Cutting Room directly above the shop.
In addition to Bespoke and Made to Measure, Budd carries an extensive range of Ready to Wear Shirts, Night Wear, Formal Wear and Accessories which are produced in the UK and sold in store and online.
Budd is currently seeking a full time Assistant Boutique Manager on a permanent contract.
The shop environment is fast paced; especially in November and December, so a strong knowledge of menswear and particularly Shirting is vital for the role. In addition to previous Retail experience, use of Microsoft Office, Shopify and Inventory Management Systems is desirable.
The Role:
- Providing the highest level of Customer Service
- Reports directly to Head of Retail
- Driving sales and working to targets and KPIs
- Promoting data capture and clientelling across the business
- Managing digital customer service experience through Shopify and Veeqo
- Maintaining excellent visual standards, stock replenishment and housekeeping
- Communicating clearly with the sales, bespoke and production teams
- Will be required to work Saturdays with a day off in the week
Your Skills and Experience:
- Strong Sales and Customer Service experience in the Luxury Men's Sector
- Previous experience of over 2 years within similar management role
- Knowledge of Shirt Making and Fabrics
- Confidence advising on Fit and Style
- Flexibility and Excellent time management
- Well presented Brand Ambassador in-keeping with the Budd brand
- Client Focused and Strong interpersonal skills
- Ability to absorb knowledge and training quickly, and willingness to adapt
- Availability to work Saturdays
What we offer:
- Annual Salary £32-36,000 based on experience
- Seasonal Uniform Allowance
- Performance Based Annual Bonus
- Full Training on Product Knowledge and Customer Service
- Mentorship and Development
- Small, Friendly and Inclusive Team
- Traditional artisan methods and independent environment
- Store opening hours Monday to Friday 10am -6pm, Saturday 10am to 5pm, Sunday Closed