Purpose of the job:
To manage Quality Management Systems (BRMP) in Sharepoint and Processes to achieve plant specific objectives and meet Customer Specific Requirements (CSR).
Key Performance Areas
Quality Strategy:
- Develop the Total Quality Strategic Plan and ensure implementation for the Plant.
- Provide Strategic and Change Leadership to the Total Quality Team.
Quality Management:
- Manage Quality at Source (Green Areas).
- Manage requirements related to Quality and other standards (IATF 16949:2016’ISO 9001:2015 & VDA 6.3:2016).
- Drive Quality Empowerment into Manufacturing.
- Facilitate action teams and improvement program’s to continually improve on identified risks.
- Compile Quality Topics for Quality Awareness Training in conjunction with Training Department.
- Plan and set up testing programmes to investigate Quality issues and recommend changes.
Quality Assurance:
- Maintain IATF 16949:2016 Certification.
- Contribute to and improve on the operation of the Quality Assurance system and manage and implement the Quality Assurance system.
- Develop and approve Quality Procedures, Work Instructions, etc., Plant specific.
Audits:
- Co-ordinate and facilitate customer audits of the product and product capability.
- Conduct internal System audits 1st Tier IATF 16949:2016 and Process audits, 1st Tier, VDA 6.3:2016.
- Assist with Product Audits.
Supply Quality Assurance (SQA):
- Specify Supplier Acceptable Quality Levels (AQL's) (Tolerances, Drawing requirements, Tooling, PPM's etc.).
- Analyse Supplier Performance (Product Quality, Special Status, etc.) and make recommendations.
Quality Control:
- Establish and manage Critical Control Points in the Process.
- Analyse the PPM's and defect trends and make recommendations.
Information Management and Direction Focussing:
- Ensure data collection and analyses of data trends and focus areas for improvement drives.
- Conduct Plant Management Reviews.
Advanced Product Quality Planning (APQP):
- Review Quality Risks of APQP activities.
- Ensure compliance to process and Customer Specific Requirements.
- Approve Production Part Approval Process (PPAP) prior to Customer submission.
- Provide input to the Contract Review Process.
Continuous Improvement:
- Research and evaluate alternative Quality testing equipment.
- Identify, suggest and implement corrective actions to improve Quality.
- Develop an updated Continuous Improvement Plan.
People Management:
- Ensure an enabling climate/culture.
- Ensure a safe, secure and legal working environment.
- Manage individual, team and departmental performance to achieve organisational objectives.
- Compile and update Performance Contracts and Individual Development Plans and facilitate individual career path planning.
- Determine the training needs of the Department.
- Conduct Performance Reviews and manage sub-standard performance.
- Coach and counsel people to ensure improved performance levels
- Ensure discipline is maintained in department (absenteeism, lateness, overtime, misconduct, etc.)
- Resolve grievances and disputes
SHE:
- Conduct continuous Risk Assessments in the workplace
- Conduct Planned Task Observations in the workplace
- Identify potential hazards and critical safety issues in the workplace
- Address workplace hazards and risks
- Apply safety, health and environment practices and legal requirements when working on machines and equipment
Competencies: Knowledge and Skills
- Functional Knowledge
- Business Expertise
- Leadership
- Problem Solving
- Interpersonal Skills
- MS Office
- Demonstrate an understanding of QMS Standards.
- Demonstrate an understanding of the Integrity of Measurement and Control Philosophy of a process.
- Demonstrate an understanding of APQP; PPAP; MSA; Control Plans; PFMEA (Core Tools).
Minimum qualifications:
- National Diploma Quality Management or Engineering
Additional qualifications:
- Trained Auditor ISO 9001;2015; IATF 16949:2016 & VDA 6.3:2016