Deputy General Manager

Zeebra Junction Specialist Recruitment • Other • Makhanda, Eastern Cape, South Africa • $400 - $500 / year • 1w ago

Overview

My Client, a well-known 5 Star Safari Lodge in the Eastern Cape, is urgently recruiting for a Deputy General Manager to join their well-established team of professionals.

Remuneration Structure

Very Competitive Salary - negotiable based on experience
Single status only - Live in position with meals and uniform supplied
7 days off per month

Requirements

Tertiary Qualification in Hospitality Management / Hotel Management or similar
A minimum of 4 years work experience – ideally 2 years as a trainee in a well-recognized five-star hotel or world-class lodge, as an assistant manager
Exceptional Food and Beverage knowledge
Financial management ability
A hardworking, co-operative manner
High standards of service excellence and a passion for the industry
Attention to detail
Exceptional English and a second language would be preferable
Good computer literacy
Excellent management ability and communication skills
A clear understanding of basic labour law and disciplinary procedures
A developmental approach to staff
Assertiveness, patience, and good organizational skills
Understanding of housekeeping and maintenance procedures
An awareness of developments within the food and lodge industries, as well as international trends in hospitality
Computer literate. Easipos, Procure, Protel knowledge advantageous.
Drivers License - with PDP preferable
Health and Safety Rep would be an advantage

Responsibilities and Key Outputs

Able to add value to the team by ensuring that company policy and procedure is carried out and by bringing a very solid service ethic to the establishment
Have a clear understanding of the workings of a lodge, strong communication skills, and work well within and between the various departments
Excellent Guest liaison skills are a must in dealing with our guests' demands
Management and training of the lodge staff in line with the Company Standard of Excellence
Ensure ultimate guest relations in the lodge and that the 'at home' personal attention levels are maintained
Maintain the highest standards of housekeeping and maintenance and ensure that style and design are not eroded
Effective financial management through the administration of orders and effective stock control
Effective communication and maintenance of lodge relations
Management of the night porters (SL)

Please note that only candidates that have been shortlisted for interview will be contacted.

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