Come and join DHL Global Forwarding! – A world-renowned company consistently recognised as a top employer with excellent career prospects.37.5 hours per week | Mon – Fri | 09:00 to 17:30 |Using your freight forwarding experience, overseeing the end-to-end Air Freight operations you'll lead a team of 4 Air Freight Forwarding Agents, with a specialised focus on life-sciences logistics. Reporting to the Operations Manager you'll develop your team whilst driving performance and delivering exceptional service to our customers.You will receive:A competitive annual salary25 days holiday plus bank holidaysPension scheme - up to 8% employer contributionEnhanced maternity/paternity/adoption leaveSupport with self-development and career opportunitiesReward & Recognition awardsCharity and volunteering support through the DHL FoundationResponsibilities:Coordinating the movement of pharmaceutical and medical goods across various transport modesEnsuring compliance with customer SOPs, temperature requirements, UK GDP regulations, and Customs ComplianceManaging and building customer relationshipsLiaising with carriers, handling agents, transport, warehouse teams, and overseas offices to resolve issues and ensure smooth shipment planningShipment management using CargowiseSupporting team development, leading team briefings and conducting staff training when requiredYour experience:Air Freight experience and knowledge of export operations are essential for this role. Other requirements include:Experience in supervising or leading a teamKnowledge of HMRC procedures (CDS)An understanding of shipping within the life-sciences/medical industry is desirableA high attention to detail and accuracyThe ability to prioritise and manage workloads efficiently in a fast-paced office environmentExcellent customer relations skillsCLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response!