Main responsibilities:
1. Responsible for Client Data Communication products network design.
2. Pre-sales and post-sales technical support in the field of IP/Data Communication network product in South Africa
3. Support Client’s customers in all technical aspects and improve the customer relationship
4. IP network architecture design and pre-sales solution discussion with the customer
5. IP network evaluation and consultant service for the customer
6. Design and deployment of all types of IP/Data communication Network elements: IP Core/IP RAN/Internet Gateways, etc.
7. Level 1 & Level 2 technical support service to the customers independently or jointly with a technical support team
8. Handling of customer service requests and SLA tracking
9. Implementation and delivery of IP network projects
10. Perform training for customers, subcontractors, and other service partners
11. Output communication diagrams and solution based on customer requirements
Requirements
Job requirements:
1. Excellent understanding of Data communication, solid experience of IP, MPLS, BGP, Traffic Engineering and IP network design
2. More than 8 years working experience on IP projects delivery
3. IP Core / IP RAN technical management experience; familiarity with telecom provider network architecture
4. Previous experience with operators, and other telecommunication equipment vendors or system integration vendors is an advantage (Cisco, Juniper, Alcatel-Lucent, Nokia, Ericsson, etc.)
5. Very strong hands-on skills with extensive experience in the troubleshooting and solving of complex network related issues
6. Very good understanding of the project implementation and maintenance processes in the telecommunication industry
7. Strong communication ability and good service, customer-oriented attitude
8. Excellent teamwork
9. Fluent in English
10. HCIE/CCIE/JNCIE will be preferred
Education requirements:
1. Degree: Bachelor's degree or above
2. Specialization: Science and Technology; Electronic science; Telecommunication or other related fields
3. Industry certifications are added advantage: HCIE, CCIE, JNCIE, etc.
Experience required
1. Minimum 10 years technical experience in complex telecommunications environment or with a large ISP network
2. Minimum of 8 years of relevant experience in Data communication and Networking
Benefits
Salary range: 40,000 – 50,000 ZAR per month.
Working location: Woodmead, JHB Onsite
Medical Aid
Pension