Assistant Restaurant/Retail Manager
Location:, Forest of Dean, Gloucestershire
About Us: Nestled in the heart of the Forest of Dean, Gloucestershire, is a beautifully classic yet stylish and relaxed dining restaurant, food hall, and café. Led by a BBC MasterChef winner, our 2 AA Rosette establishment is renowned for showcasing the very best shellfish and seafood the UK has to offer. From fresh oysters, octopus, and lobster to our mouthwatering smoked salmon, our a la carte menu promises an unparalleled culinary journey.
Position: Assistant Restaurant/Retail Manager
Are you passionate about exceptional food and outstanding service? We're on the lookout for an experienced, highly professional, forward-thinking, and commercially aware Assistant Restaurant/Retail Manager. This role is perfect for someone who thrives in a dynamic environment and is eager to support the development of our delicatessen, restaurant, retail outlet, and team in the unique Severn and Wye Smokery style.
Why Join Us?
- Competitive Compensation Packages + TIPS: We value your expertise and dedication.
- 20% Employee Discount: Enjoy discounts in our delicatessen, café, restaurant, and retail outlet.
- No Split Shifts: We respect your time and work-life balance.
- Group Personal Pension Scheme: Secure your future with our comprehensive pension plan.
- Free Parking: Hassle-free commuting.
- Training and Development Opportunities: We believe in investing in our team's growth.
- Career Progression: Your career path matters to us.
Your Role:
- Customer Service Excellence: Deliver friendly, efficient customer service that leaves a lasting impression.
- Operational Support: Assist in managing daily operations across the restaurant, food hall, café, and retail outlet.
- Team Development: Support staff training and development, fostering a positive and collaborative environment.
- Health and Safety Compliance: Ensure all operations comply with health and safety regulations.
- Inventory Management: Oversee stock levels and inventory control.
- Financial Acumen: Assist in financial management, including budgeting and cost control.
- Marketing Initiatives: Develop and implement marketing strategies to promote our establishment.
What We're Looking For:
- Proven experience in a similar role within the hospitality industry.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Commercial awareness and a forward-thinking approach.
- Ability to thrive under pressure and handle multiple tasks.
- A genuine passion for seafood and fine dining.