Job Description
The successful candidate will be involved in the on-going administration of legal and compliance procedures and controls, together with the development/enhancement thereof. The individual will be based at Motus Mobility Solutions and will assist the Head of Legal, Compliance and Company Secretariat with audits, investigations, quarterly compliance reports, and monitoring FAIS Fit and Proper requirements through a shared services legal and compliance function for the division.
Position Overview
Specific Role Responsibilities
COMPLIANCE
- Support to the Head of Legal, Compliance and Company Secretariat:
- Guidance and support to all FSPs and business areas
- Completion of monthly/quarterly compliance reviews/audits
- Regulatory and Compliance administration
- Maintenance of Regulatory Universe
- Track resolution and report compliance breaches
- Maintaining of the competence register and representative registers for each FSP
- Attend to profile changes in respect of each FSP
- Maintain copies of insurance (PI cover) and documentation for the FSPs
- Attend to the renewal of insurance policies
- Ensure that the FSPs maintain the required levels of PI/IGF cover as per the legislative requirements
COMPLAINTS MANAGEMENT AND SPECIAL INVESTIGATIONS
- Monthly audit results (statistics)
- Follow-up on problematic areas identified during monthly and quarterly audits
- Assist management where required in complaint resolutions/investigations
- Attend to the administration of Regulator and Ombud complaints
- Assistance with ad hoc complaints investigations
TRAINING AND ACCREDITATION MANAGEMENT
- Compliance training and follow-up on key issues
- Ensure CPD; COB; Product training and regulatory training is completed by the required people
Qualifications and Experience
- Minimum Grade 12 / Matric
- RE5
- FAIS approved qualification
- Legal qualification an advantage
- Call Centre Compliance experience
- Financial services background incl. direct exposure to financial legislation
- Minimum of 3 years’ experience within Financial Services or Insurance
- Knowledge in Compliance with a focus on TCF, POPI, CPA, FAIS, FICA and Insurance legislation will be an advantage
- Interpersonal skills and strong character
Skills and Personal Attributes
- Solutions driven
- Attention to detail
- Energetic
- Ability to work under pressure
- Team player
- Accuracy
- Honesty
- Reliability
- Integrity
- Self-discipline
- Highly self-motivated
- Confident
- Good communication skills at all levels within the organisation
- Ability to effectively handle challenging situations
- Business initiative
- Strong administrative skills
- Clean credit and criminal records
- Own and live up to the Company values
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