Field Service Technician
We are currently looking for a Field Service Technician to join our team in Port Elizabeth .
We’re an established company with over 60 years’ experience in the food processing & laundry equipment industry, constantly innovating to improve local industries.
The successful individual will be responsible for the service maintenance, repairs, and installation of food processing and industrial laundry equipment. Reporting to the Technical Director, they will control the output, planning, and prioritising of workflow to drive service success that improves customer satisfaction, maximises customer retention, and increases profitability.
Duties & Responsibilities
Duties will include, but are not limited to:
- Conduct on-site visits to clients for fault finding and servicing of existing baking, freezing, and laundry equipment.
- Conduct on-site visits to clients for the installation, setup, testing, and commissioning of new equipment.
- Administer time usage and stock movement, ensuring accurate accounting.
- Provide client training on newly installed and existing equipment.
- Assist clients telephonically at stipulated times.
- Be medically fit to perform duties.
- Travel extensively within and outside the region, working beyond normal hours as required.
- Render technical assistance and advice to other technicians.
- Perform additional duties as required by the company.
- Operate vehicle safely and use field automation systems.
- Follow all company procedures and protocols.
- Cooperate with the technical team and share information across the organisation.
Desired Experience & Qualification
- Post matriculation / N3.
- Qualified electrician with at least 2 years’ experience post Trade Test – with traceable references.
- Knowledge of servo systems is an advantage.
- Basic practical mechanical experience on gearboxes, electric motors, and brakes.
- Valid driver’s license.
- Passport may be required.
- Proven field service experience.
- Ability to troubleshoot, test, repair, and service technical equipment.
- Ability to work flexible shifts and adapt to changing work schedules.
Package & Remuneration
Market Related
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