The Operations Manager will play a crucial role in ensuring the smooth and efficient operation of all back-of-house activities while driving to maintain the highest level of hospitality. The ideal candidate will possess strong leadership skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.✔️ Lead, train, and manage a team to ensure a high standard of member experience and professionalism.✔️ Collaborate with front-of-house staff to address and resolve member issues and requests, ensuring seamless operation and member satisfaction.✔️ Coordinate external vendor services for repairs, maintenance, and services to keep our facilities top-notch.✔️ Support with procurement, storage, and distribution of office supplies and equipment, maintaining inventory accuracy.✔️ Oversee logistics for deliveries, shipments, and space planning for events and meetings.✔️ Manage monthly invoicing audits and debt management for our members.✔️ Ensure high performance and efficiency by developing standard operating procedures.✔️ Oversee the implementation and maintenance of software and systems like Yardi, Spacebring, Tripleseat, Monday, and Salesforce.Qualifications:✔️ Bachelor’s degree in Facilities Management, Business Administration, or a related field (preferred)✔️ Proven experience in operations leadership, preferably in hospitality or coworking.✔️ Strong leadership and team management skills.✔️ Excellent organisational and multitasking abilities.✔️ Proficiency in Microsoft Office Suite and facility management software.✔️ Strong problem-solving and decision-making skills.✔️ Exceptional communication and interpersonal skills.Benefits:✔️ Competitive salary and benefits package.✔️ Opportunities for professional growth and development.✔️ A dynamic and collaborative work environment.✔️ Access to networking events and industry-related activities.✔️ Be part of a vibrant and innovative company.To discuss - call me on 07786 985 970