Job DescriptionExpand Group has partnered with a key adtech client in their search for a Senior Solutions Engineer. The ideal candidate will demonstrate a strong sense of responsibility, technical insight, and possess a combination of technical and consulting skills.
Responsibilities:
- Collaborate closely with Product, Engineering, Customer Success, Operations, and Sales teams to design solutions for prospective customers and existing clients.
- Act as the primary expert for clients and potential clients, providing comprehensive knowledge of all products and services.
- Support global business teams by offering in-depth product knowledge and addressing technical inquiries during sales pitches and follow-up meetings.
- Investigate and troubleshoot technical issues related to partner integrations, and advise on revenue-enhancing solutions.
- Gather client requirements and collaborate with product and engineering teams to shape the product roadmap.
- Maintain regular collaboration with business, solution engineering, product, and engineering teams.
- Possess the ability to read and understand code to analyse behaviour and reduce dependencies on Engineering for technical analysis.
Preferred Skills/Qualifications:
- 3-6 years of experience in software development, solution engineering, tech support, professional services, or similar roles.
- Proficiency in reading and understanding code, with prior experience in Go preferred.
- Familiarity with scripting languages (Python, JavaScript, R), database management systems (BigQuery, PostgreSQL), and web debugging tools (Chrome dev tools, etc.).
- Demonstrated ability to solve customer problems and technical issues through proactive cross-functional collaboration.
- Experience in development and troubleshooting within ad tech supply chains.
- Excellent communication skills and strong client-facing business acumen.