Job DescriptionAbout Teya
Teya exists to make sure that every small and growing business in Europe has the opportunity to thrive. We want to become Europe’s go-to software solution for these businesses, simplifying their every day and helping them reconnect with the joy of running their business. Teya was born in 2019 and has built a fast-paced, energetic, and innovative environment that is dedicated to bringing the best solutions to customers.
Job Description
As a Risk Analyst in our Risk Management Function you’ll play a critical role in safeguarding our business while driving operational excellence. This is your opportunity to become a key player in our cross-functional risk efforts and contribute to our ongoing success.
Key Areas of Focus:
- Collaborate on risk management initiatives across underwriting, fraud, and card scheme matters.
- Provide strategic risk advice to the business and operational teams, helping them navigate complex risk environments.
- Lead efforts to improve standards, frameworks, methodologies, and procedures for enhanced risk management.
- Support the development and management of risk registers and Risk Control Self-Assessments (RCSAs).
What You'll Be Doing:
- Cross-Functional Risk Reporting: Regularly report on relevant risks both internally and externally, ensuring alignment with business objectives.
- Merchant Credit & Fraud Risk Assessments: Assess and approve credit and fraud risk for both new and existing merchants, handling high-exposure facilities within your authority or through escalation.
- Merchant Reviews: Conduct thorough financial and non-financial reviews of merchant facilities, collaborating with internal teams and merchants to gather necessary documentation.
- Distressed Merchant Strategies: Recommend risk mitigation strategies for distressed merchants and liaise with external bodies such as administrators to drive resolution.
- Sector Risk Escalation: Monitor emerging problem sectors, escalating concerns and suggesting enhanced controls or policy guidelines when necessary.
- Merchant Risk Improvement: Provide recommendations on merchant-related risk products, policies, and processes to boost operational efficiency and mitigate risks.
- Portfolio Risk Management: Track and report on portfolio risks related to card schemes and internal risk limits, while investigating anomalous merchant behaviours to improve internal processes.
- Support Growth Initiatives: Assist with new product launches and entry into new jurisdictions by identifying relevant risks and proposing mitigation strategies.
- Collaborative Communication: Build strong relationships with internal stakeholders, sharing insights and fostering a culture of risk awareness.
- Strategic Support: Work closely with the CRO and Risk teams on various ad-hoc projects and activities to enhance the risk function’s impact.
What We're Looking For:
- Several years of experience in payments risk management, with expertise in fraud, credit risk, and card scheme risk.
- A deep understanding of the card acquiring and acceptance space.
- Proven experience in credit risk management and merchant underwriting.
- Up-to-date knowledge of card scheme rules related to risk management, including fraud, chargebacks, delayed delivery exposure, high-risk programs, etc.
- Strong financial analysis skills with the ability to extract insights using SQL.
- Advanced Excel skills with a desire to continue leveraging this tool for data analysis.
- Excellent communication and teamwork skills.
- Highly organized and unafraid to challenge and motivate both yourself and others.
The Perks
- We trust you, so we offer flexible working hours, as long it suits both you and your team;
- Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;
- Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;
- Cycle-to-Work Scheme;
- Health and Life Insurance;
- Pension Scheme;
- 25 days of Annual Leave (+ Bank Holidays);
- Office snacks every day;
- Friendly, comfortable and informal office environment in Central London.