Role 1 Role: Desktop EngineerJob Type: ContractDuration: 6 Months + Possible extensionWork Location: London, United KingdomPosition: 1Start date: October ’24Job Description :Key Responsibilities: Desktop Infrastructure Management:• Design, deploy, diagnose, update and manage desktop environments with a focus on Windows 10/11 systems.• Ensure desktop environments are secure, scalable, and optimized for performance. Windows Active Directory (AD):• Administer and maintain Active Directory environments, including user and group management, GPO creation, and troubleshooting.• Design, diagnose and implement AD security best practices, including managing authentication protocols and ensuring compliance with security policies. Windows Hello for Business:• Design and implement Windows Hello for Business, including the configuration of biometrics, PINs, and multi-factor authentication (MFA).• Troubleshoot issues related to Windows Hello for Business and ensure seamless user authentication processes. Secure Network Connectivity:• Deploy, configure, and manage Cisco AnyConnect VPN solutions to ensure secure remote access for end-users.• Monitor and troubleshoot Wired, Wireless and VPN connectivity issues, ensuring high availability and performance for remote workforces.• Familiar with 802.1x network access control TPM Certificates:• Manage the deployment and renewal of TPM (Trusted Platform Module) certificates managed by Windows Hello for Business across the desktop environment.• Ensure proper integration of TPM certificates with other security protocols and applications. Security & Compliance:• Ensure all desktop systems comply with corporate security policies and industry best practices.• Collaborate with the security team to implement and monitor endpoint protection measures. Technical Support:• Provide advanced troubleshooting and support for desktop-related issues, escalating to other teams as necessary. Documentation & Reporting:• Maintain detailed documentation of configurations, processes, and procedures.• Generate reports on desktop performance, security compliance, and incident response activities.Qualifications:Experience:• 5+ years of experience in desktop engineering, with a focus on enterprise environments.• Proven experience with Windows Active Directory, including advanced GPO management.• Strong expertise in Windows Hello for Business, Cisco AnyConnect, and TPM certificate management.Technical Skills:• Proficient in Windows 10/11 administration and troubleshooting.• Strong knowledge of networking fundamentals, including VPNs and network security.• Experience with endpoint management tools (e.g., SCCM, Intune).• Familiarity with scripting languages (e.g., PowerShell) for automation and process improvement.Certifications:• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator, Cisco Certified Network Associate (CCNA), or similar are a plus.Soft Skills:• Strong communication and collaboration skills, with the ability to work effectively in a team environment.• Detail-oriented with strong organizational skills.• Ability to manage multiple projects and tasks simultaneously. ROLE -2Role: Network EngineerJob Type: ContractDay Rate: As per market standard (Inside IR35)Duration: 6 Months + Possible extensionWork Location: London, United KingdomPosition: 2Start date: September’24Job Description:Qualifications: Experience:• 10+ years of experience in network engineering, with a focus on Cisco technologies.• 2+ years of experience specifically working with Cisco Software-Defined Access (SDA).• Proven experience with Cisco DNA Center, Cisco ISE, and related technologies.Key Responsibilities: Design & Implementation:• Design and deploy Cisco SDA solutions, including DNA Centre, Identity Services Engine (ISE), and associated network devices.• Develop and implement network segmentation strategies to enhance security and compliance.• Integrate Cisco SDA with existing network infrastructure, ensuring transitions and minimal downtime.Network Management & Maintenance:• Monitor and maintain the health of the SDA infrastructure, proactively addressing issues and optimizing performance.• Implement software updates, patches, and configuration changes in accordance with best practices.• Automate network operations and configuration management using Cisco DNA Centre and related tools.Security & Compliance:• Ensure that all SDA deployments adhere to security best practices and regulatory requirements.• Implement and manage security policies, including role-based access control (RBAC) and software-defined segmentation.Troubleshooting & Support:• Provide advanced troubleshooting for complex network issues, working closely with the IT support team to resolve incidents.• Perform root cause analysis of network failures and implement corrective actions to prevent recurrence.• Assist in the development of network disaster recovery and business continuity plans.Collaboration & Documentation:• Collaborate with other IT teams, including security, systems, and applications, to integrate SDA solutions with broader IT initiatives.• Create and maintain comprehensive documentation, including network designs, configurations, and operational procedures.• Provide training and support to junior engineers and IT staff on SDA technologies and best practices.Qualifications: Experience:• 5+ years of experience in network engineering, with a focus on Cisco technologies.• 2+ years of experience specifically working with Cisco Software-Defined Access (SDA).• Proven experience with Cisco DNA Center, Cisco ISE, and related technologies.Certifications:Cisco Certified Network Professional (CCNP) or higher (e.g., CCIE) with a focus on Enterprise Networking or Security.Skills:• Strong understanding of networking protocols, including TCP/IP, BGP, OSPF, and MPLS.• Experience with network automation tools and scripting (Python, Ansible, etc.).• In-depth knowledge of network security principles, including firewall management, intrusion detection/prevention, and VPN technologies.• Excellent problem-solving skills and the ability to work under pressure.Soft Skills:• Strong communication and collaboration skills, with the ability to work effectively in a team environment.• Detail-oriented with strong organizational skills.• Ability to manage multiple projects and tasks simultaneously.