Description
THE ABOVE POSITION HAS BECOME AVAILABLE AT THE DURBAN BRANCH, REPORTING TO THE ASSISTANT CREDIT CONTROL MANAGER
Responsibilities
- Report to management of any discrepancy regarding payments not received or invalid/fraudulent proof of payments
- Weekly balancing and authorizing of cross border bank statements and ensuring all payments are counted for and receipted
- Ensuring daily verifying and invoicing is completed for all cod customers according to tax run schedules
- Printing receipts daily to ensure accurate account/amount captured for all cash accounts
- Preparing reconciliation on cash account analysis, branch progress, etc.
- Capturing, Authorization and Allocation of Debits/Credits for all cod accounts
- Reconciliation to be completed and sent out to Management as per deadline
- Manage obligations and queries to branch CSD/Managers, credit controllers and customers
- Verifying statement receipts for unknown payments and resolve queries prior to statement due date
- Reconciling outstanding invoices in terms of receipted transactions before every tax run
- Resolving outstanding invoices by emailing branches or customer
- Ensuring that all queries that need investigation and resolving by other parties for e.g. Sales or Branch managers are done so timeously
- Ensuring correct client billing on Freight-ware, including a review of account billed, service levels, dimensions, and mass etc.
- Verifying waybills online on the Ops System and or on the freight ware system
- Special costing of waybills upon request from branch managers or special quotes
- Reporting any problems /errors with scanned copies to Pod Supervisor
- Checking quality of scanned waybills
- Ensuring that daily waybill targets and tax run deadlines are set, are met without exception
- Assisting waybill verifiers with account billing queries if required
- Completing a report on waybills awaiting verification, possible errors, internal and account pending, for the purpose of double-checking for errors
- Investigate and resolve customer queries
- Preparing debit and credit notes by verifying the rate and quotations to ensure the costing is correct
- Entering debit / credit information is correct and captured onto Debit/Credit spreadsheet
- Capturing and authorizing debits and credits, prior to third tax run due date
- Ensuring all credit values are counted for and refunds processed to customers for overpayments
- Capturing of Purchase Orders as and when required for refunds
- All information to be checked and verified before a refund can be processed. E.g., (Dims/mass/quantity need to be verified against the quote and invoice
Requirements
REQUIREMENTS:
- Grade 12 Minimum
- Two / three years general clerical experience covering at least one year of debtors full functions
- Understanding of basic debtors practices and procedures
- Knowledge of freight ware or similar package
- Computer operation
- MS Word, Excel and Outlook applications at basic level
- Numerical skills
- Telephone handling and customer care
- Conduct own correspondence
Work Level
Skilled
Job Type
Permanent
Salary
Market Related
EE Position
No
Location
Durban#J-18808-Ljbffr