Responsibilities:
× Maintain safe and healthy working environment by following and enforcing standards and procedures based in corporate IT policy
× Provide technical support, troubleshooting and resolving network and system operational problems
× Develop operational solutions and assist in the development and maintenance of operational standards and procedures
× Perform vendor management
× Perform non office hour support if required
× Ad hoc duties as assigned
Basic Qualifications
× Degree or above in Computer Engineering/Computer Science or related discipline
× 3+ years experience in IT Operations
× Hands-on experience in managing IT production systems
Preferred Skills and Experience
× Experience in supporting Microsoft Office, Active Directory, O365, Office LAN/WAN network, Phone system
× Basic understanding of database and Cloud technologies
× Hands on and working knowledge of scripting technologies
× Experience on vendor management
× Self-motivated and strong sense of responsibilities
× Good communication skill and good command of written, spoken English
× Willing to work flexible working hours
× Candidate with more experience will be considered for a senior role