Requirements:
Matric certificate
Previous experience in a similar position preferred
SAP Business One experience preferred
Must be a confident and independent person
Hard worker who gets on with the job
High pressure position with many tight deadlines (time management is critical)
Must be able to plan and coordinate tasks
Fluent in English
Duties:
- Logging of calls on SAP
- Allocating calls to engineers on the system
- Telephone calls and queries
- Month End procedures
- Running SAP reports
- Assist with tender processes
- Target hours for the payroll for each engineer
- Service engineers and department performance reports
- Maintain an installation log
- Adding installed products in Saleslogix
- Sending of pre-installation guides for new instruments sold
- Africa trips - arranging flights, Visas, Passports, Travel Insurance
- Prepare quotations for customers
- Service contracts - prepare contracts, renewals and manage execution
- Sending service questionnaires and preparing reports on survey
- Preparing service reports and invoices
- Following up on order numbers
- Arranging medicals and inductions for the engineers
- Local trips for engineers – flights, accommodation & car hire
- Taking minutes at the service meetings
- Maintain training register and Seta
- Assist in setting up training courses from start to finish including quoting and billing for such training
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Manufacturing
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