CrossBoundary Group IT Systems Engineer About The Firm CrossBoundary Group is a mission-driven investment and advisory firm that unlocks the power of capital for sustainable growth and strong returns in underserved markets. CrossBoundary Advisory provides transaction and investment advisory services, having developed specialized expertise in unleashing investment across all sectors in these markets. Our advisory clients include governments, development finance institutions, private equity firms, Fortune 100 companies, and research institutions.
Our investment platforms, CrossBoundary Energy, CrossBoundary Energy Access, and CrossBoundary Educational Infrastructure, directly finance projects to bring cheaper, cleaner, and more reliable electricity, as well as education infrastructure, to developing countries. Learn more at Description
The CrossBoundary team is recruiting a full-time IT Systems Engineer to join our IT team. We are seeking a resourceful, innovative, and creative problem-solver to implement solutions in response to the firm’s growing technology needs. In this role, your main responsibilities will be holistic endpoint management and the development of automation to improve the IT processes. You will also work with security solutions, manage cloud-based identity directories, and serve as an Intune expert. Your responsibilities will include interfacing with vendors and internal teams to create and optimize workflows.
Who We Are The CrossBoundary team is a unique group of people who are genuinely excited by the opportunity to make a difference in some of the world's most challenging and exciting renewable energy markets. The chosen candidate will play an important role in a unique team with the opportunity to make a large impact.
Who You Are - Excellence: You demonstrate and maintain the highest personal standards, continually pursuing opportunities for improvement.
- Bias to Action: You are proactive and self-motivated, able to work independently and make informed decisions in a fast-paced environment.
- Integrity: You uphold ethical standards and values, setting your standards above the minimum required for compliance.
- Collaborative: You are eager to work with colleagues and external parties to consistently deliver excellent work.
- Deliberate: You choose simple, robust solutions and are praised for translating complex inputs into actionable plans.
Primary Responsibilities - Configuration, Deployment, and Management: Configure, deploy, and manage Intune policies, profiles, applications, and compliance settings.
- Script Development and Automation: Develop custom scripts and automation solutions using PowerShell or other scripting languages.
- Troubleshooting: Troubleshoot and resolve issues related to device enrollment, synchronization, and management.
- Platform Support: Support platform software upgrades, workstation patching/compliance, and application delivery across various operating systems.
- Security and Monitoring: Work with the security engineer to identify and respond to security incidents and mitigate risks.
- Cloud Directory and SSO Services: Analyze, design, and support a cloud directory and Single Sign-On services.
- Identity Management: Manage enterprise cloud-based identity directories including Microsoft Entra ID.
- Subject Matter Expertise: Serve as a subject matter expert on Intune technologies.
- Workflow Creation: Create workflows using tools like Power Apps and Power Automate.
- Documentation and Reporting: Create and maintain documentation of configurations and generate reports to track key metrics.
Required Qualifications - Bachelor’s degree in computer science, information technology, electrical engineering, or related discipline is required.
- A minimum of 5 years of technical experience in Microsoft 365, MacOS, and related platforms.
- Relevant Microsoft 365 certifications and certifications related to Intune.
- In-depth knowledge of Azure Active Directory, Conditional Access, MDM, and Microsoft Defender.
- Practical experience in endpoint management technology particularly Microsoft Intune.
- Experience working/supporting MDM and Endpoint Management for enterprise customers.
Location The candidate will join our team in one of our locations: Cape Town or Johannesburg, South Africa; Lagos, Nigeria; Nairobi, Kenya; Dubai, UAE; Bogota, Colombia or Mumbai, India.
Equal Opportunity Employer CrossBoundary is an equal-opportunity employer. If you need assistance due to a disability during the application or recruiting process, please send a request to #J-18808-Ljbffr