Job DescriptionProgramme Manager – D365 CRM
London | to £700 per day outside IR35 | 1-2 days per week onsite | 5-6 months
Sizable Retail / Hospitality business with significant UK and International operation, requires a Programme Manager to lead the delivery of Phase 1 and Phase 2 of D365 CRM implementation.
The Programme is being led technically Internationally, but with each country taking ownership for in country roll out.
Role overview:
- Lead a number of UK workstreams including Technical Validation, Testing / UAT, Data Migration, Training and Change Management, including 3rd party and inhouse resource.
- Lead the UK Steer Co meetings and participate in Group Steer Co meetings. Regular interaction with the Group Board and UK Exec Team.
- Work closely with the UK Project Sponsor and UK business teams on all communication and engagement.
- Ensure what is being delivered by group meets UK requirements and is fit for purpose.Pushing back where it isn’t. And collaborating with other Country leads where experiencing similar challenges.
- Using significant influencing skill to shape the project from a UK perspective, challenging group when things aren’t right to ensure a successful UK roll out.
- Shaping UK and International support model.
- Driving the project over the line to an ambitious deadline.
About You:
- Significant e2e D365 CRM Programme Leadership experience.
- UK and International experience highly desirable, to demonstrate ability to deal with complexity and cultural and language nuances.
- Experience migrating away from SalesForce with some experience integrating with SAP highly desirable.
- Enough D365 Product and Programme Management experience to be able to anticipate the likely challenges at each stage and ensure the business has a product which meets their requirements.
- Strong influencing and negotiation skills.
- Able to present and operate at the highest levels re Steer Co, Board and Exec teams.
- Able to quickly assess what needs to happen to meet ambitious and hard deadline to ensure the business has a product which is fit for purpose.
- Able to get into London 1-2 days per week and other UK locations occasionally.
Please submit your CV today for immediate CV review.
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