Job DescriptionWe are looking for a Practice Manager to join an award-winning studio on a 9-12 month fixed-term maternity cover contract (with the possibility of becoming permanent). The role is integral to ensuring the smooth day-to-day running of the studio, focusing on HR, finance, operations and promoting a positive office culture. The Practice Manager will lead and support the studio's operations, maintain strong working relationships across the team, and uphold a collaborative and creative work environment. You will work closely with the Directors and Senior Team to ensure effective management across HR, finance, and operations.
Key Responsibilities:
HR Management
- Oversee all HR functions, including staff welfare and maintaining a supportive work environment.
- Manage the recruitment processes, job descriptions, adverts, send offers, and coordinate the onboarding of new staff.
- Coordinate annual and interim performance reviews and benchmark salaries by industry standards.
Financial Management
- Manage all financial processes, including cash flow, billing, invoicing, and financial reporting.
- Monitor budgets, expenditures, and profitability through monthly reviews and reporting to the Directors.
- Monitor bank accounts, and make payments.
- Work with accountants to prepare quarterly management reports, yearly final accounts and R&D claims.
Studio Operations
- Provide leadership to the studio team and manage the day-to-day office functions.
- Organise insurance renewals and provide necessary documentation for new business opportunities.
- Communicate key operational updates to the team in regular studio meetings or via emails.
- Maintain the ISO 9001 system
Experience, knowledge and skills
- Minimum of 2 years of experience in a management role within a creative business
- Proven experience in financial management, HR and operations
- Knowledge of using CMAP and XERO software is desirable
- Excellent communication and leadership skills, with the ability to work effectively with the internal team and external collaborators
- Willingness to undertake other tasks and learn new skills to improve office management
Salary is competitive and dependant on skills and experience.