Maintenance OperativeCambridgeFull-time – PermanentDowning are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. We have been operating for over 30 years and currently have 14 operational student accommodation schemes in 10 major cities, with additional impressive projects currently under construction.We are currently looking for a Maintenance Operative to join our team responsible for the maintenance of our Student Accommodation Scheme with 576 bedrooms in Cambridge City Centre.As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.Key Responsibilities:Undertake repair and maintenance tasks to a high-quality including plumbing, joinery, electrical, painting and decorating and supervise any of these aspects that are subcontracted.Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard.Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleaguesLiaise with and monitor onsite contractors to ensure completion of workBe responsible for the day to day reactive and preventative maintenanceBe responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks water hygiene flushing / temperature monitoring, shower head descaling and health & safety checksUndertake regular building patrols to identify any maintenance requirements or Health and Safety risksUndertake scheduled flat inspections and complete all resultant actions in a timely mannerRecord, log and monitor any maintenance issues that may arise within the maintenance log bookEnsure that maintenance records are kept for the all services, including gas safety inspections, lightening protection systems, fall arrest systems, PAT testing and fixed wiring certificationEnsure that all Property Documentation Files are accurately maintained and up to dateAdherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained / maintained and that safe systems of work are followed, including Permit to Work and hot works permitsInteract with students and understand their needsKey Requirements:Take ownership of responsibilities and display pride in work carried outHave a thorough understanding of Health & Safety legislation and the impact of the works being undertakenHold a relevant qualification in either plumbing, joinery, or electrical systems if possibleHave previous experience of domestic electrical/plumbing/general maintenanceHave intermediate level skills in business operating systems including Microsoft Word, Excel and OutlookHave demonstrable experience of effective communication both orally and in writingHave the ability to prioritise your own workloadWork within a team to cover reception / admin duties and gain a knowledge of the student booking systemHours of Work:Monday to Friday 8am to 5pm or 9am to 6pmWe require you to work 1 in 5 Saturday’s 8am to 5pm on a rota’d shift basisDuring our summer turnaround period, we may require additional support to cover additional hours.Benefits:Competitive salary25 days holiday, plus bank holidays Paid overtimePension schemeLife Assurance coverEmployee Assistance Scheme