Role: Change ManagerOffer type: This is a FTC due to begin in October 2024 until September 2025Salary: £47,060- £50,960Location: This is a remote role, based nationallyNCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made on merit.We particularly welcome applications from people who are Black, Asian, or from an ethnically diverse background, or people with disabilities, as these groups are currently underrepresented particularly in our leadership.We are committed to improving equality of opportunity in the workplace and are a signatory to the Race at Work Charter from Business in the Community, the Prince’s responsible business network; and the Disability Confident Committed employer scheme.Role PurposeNCS Trust exists to create a country of confident, connected, and caring citizens where everyone feels at home.The Change Manager role will play a key role in driving through a range of change initiatives right across the Trust, whether programmes (multiple projects) or single projects.The role will be responsible for connecting the dots between what is needed, the people who need to be involved, determining the route a change project takes and then successfully delivering it.It will require an ability to look across different teams and quickly assimilate information to understand impacts, dependencies, risk and opportunities.It will require exceptional people skills, including negotiating, compromising and enthusing.The role will work closely with the Head of PMO who will hold ultimate accountability for governance of programmes and projects.Key activitiesLead the project management of a wide range of programmes and projects across the TrustLead the Planning, support, facilitation of progress of activities, ensuring that delivery is on track, as well as establishing mitigating activities where risks and issues may arise.Drive delivery of projects against often challenging timelines.This role requires a proactive approach to collaborating with and managing internal and external stakeholders, ensuring delivery is achieved by the most effective and efficient means.Working with senior leaders and Head of PMO to scope and initiate projects: defining deliverables, scope and project objectives; developing project plans and project delivery teams and gathering requisite approvalsFacilitating project meetings to drive progress, coordinate project activity, manage risk, issues and changePreparing and presenting reports on the progress of the programme for NCS Trust leadershipSupporting project closure and transition in line with NCS Trust project governance processesRole Specific Competencies:Influencing – Uses a repertoire of communication styles, sells ideas by constructing arguments, builds trust by demonstrating reliability and consistencyAdaptability – Accepts need for change, maintains a positive outlook and projects credibilityLeading Self and Others – supports team to achieve objectives, uses appropriate delegation, takes ownership of own development and makes development opportunities for othersSolving Problems – identifies tools and techniques for problem solving, identifies opportunities for improvement and innovation, establishes long term goals for team,Delivering Results – demonstrates high standard of work, monitors work against a plan, takes personal responsibility for success of team tasks and projectsRole Specific Skills:Significant programme management and delivery experienceStrong stakeholder engagement and interpersonal skillsSolid organisational ability, including attention to detail and multi-taskingCritical thinking, analytical and problem solving skillsAdaptable, able to handle ambiguityExcellent written and verbal communication skillsProficient in project management and other business software such as Smartsheet and Google suiteMeasures of successClarity of project outcomes, timescales and deliverables clearly understood by project participants/stakeholdersHigh visibility of progress against plans among project/programme stakeholdersTimely completion of actions and delivery of milestonesEffective identification and management of risks and issues, assured by the Trust’s Risk and Assurance ManagerEffective and timely resolution of issues, obstacles and inter-dependencies that could impede delivery or increase the project or programme’s deliveryExperience & QualificationsEssential:Project/Programme qualification e.g. APM, PRINCE2, MSP; experience working with both Waterfall and Agile methodologiesProject/Programme Management experience in a fast paced environmentEvidence of implementing a wide range of cross functional programmes and delivering tangible resultsSelf-starter with the ability to work autonomously and proactivelyResilience and able to handle ambiguityAbility to maintain confidentiality and manage data and information with discretionUnderstanding of the Trust’s strategy and governance spaceDesirable:Experience with matrix working and strong capability as a business partner in relationship building with stakeholdersKnowledge of project management best practices, methodologies, and project governance principlesExperience in organisational change managementGovernment / public sector experience would be advantageousOur benefits include28 days annual leave in addition to Bank Holiday entitlements.5 Volunteer daysEnhanced Maternity/Paternity/New parental (Subject to 1 year of service) payLife Assurance24/7 access to an Employee Assistance ProgramAccess to a self-directed learning and development platformAccess to a national discount platform, shared with one family memberDiscounted Eye CareCycle to work schemeYou can request flexible working immediatelyWell being daysAll NCS Trust employees have a basic check as a minimum. Any roles which involve regular face to face contact with Young People or access to schools will require an enhanced check.