Are you passionate about maintaining high standards of cleanliness and hygiene? Do you have the expertise to lead a team and optimize cleaning processes? We are looking for a dedicated Senior Cleaning Manager to oversee and manage all aspects of our cleaning operations.
- In-depth knowledge of cleaning procedures, techniques, and best practices.
- Extensive experience in managing and leading a cleaning team in a similar role.
- Strong understanding of health and safety regulations related to cleaning activities.
- Excellent communication and interpersonal skills to interact with staff, customers, vendors, and stakeholders.
- Proficiency in using cleaning equipment, tools, and software applications.
- Strong organizational and time management skills.
- Knowledge of inventory management for cleaning supplies and equipment.
- Previous experience in cleaning or a related field is required.
Person Specifications:
- Leadership and management skills to effectively supervise and motivate a team.
- Strong work ethic and attention to detail.
- Excellent customer service skills and a customer-focused mind-set.
- Ability to work well under pressure and meet deadlines.
- Flexibility and adaptability to handle changing priorities and demands.
- Operational Management: Plan, coordinate, and manage cleaning activities across multiple sites or facilities.
- Standard Implementation: Develop and implement cleaning procedures, standards, and quality control measures.
- Team Leadership: Train, mentor, and supervise cleaning managers and staff, ensuring effective communication and performance management.
- Quality Assurance: Conduct regular inspections to ensure cleanliness, hygiene, and adherence to standards.
- Collaboration: Work with other departments to prioritize cleaning needs and ensure efficient service delivery.
- Inventory Management: Monitor and manage cleaning supplies and equipment, coordinating procurement and stock replenishment.
- Maintenance Coordination: Address maintenance or repair needs related to cleaning equipment and facilities.
- Compliance: Ensure compliance with cleaning procedures, health and safety regulations, and customer requirements.
- Customer Service: Respond promptly and professionally to customer inquiries or complaints related to cleaning services.
- Continuous Improvement: Implement initiatives to optimize cleaning processes, productivity, and customer satisfaction.
- External Management: Oversee the management and supervision of external cleaning contractors or vendors, if applicable.
- Reporting: Prepare and present reports on cleaning operations, performance metrics, and budget utilization.
- Ensure compliance with health and safety regulations and guidelines in all cleaning operations.
- Provide training and awareness to staff on health and safety practices and protocols.
- Regularly assess the work environment to identify and address potential health and safety hazards.