BDS are recruiting for a Revenues & Benefits Officer based in Cambourne Cambridgeshire.
You will be responsible for the maintaining of the Council Tax database with particular emphasis on answering customer queries by telephone and correspondence using our system.
Other work will include working from system reports or spreadsheets, dealing with arrangement request forms and other contact via the website. The majority of the work involves dealing with accounts subject to all types of recovery and enforcement such as reminders, final notices, summonses, attachment to earnings or benefits, Enforcement Agents.
There is a hybrid option for this role.
The candidate:
- Good written & oral communication skills
- Caring professional manner
- High level of numeracy and literacy
- Negotiation skills
- Computer literacy (Office 365) and be prepared to learn new packages
- Organised & Methodical
Experience of working in a debt recovery environment would be desirable
