As an Account Executive you will play an important role in implementing our clients’ objectives across one of GPJ’s key accounts. Supporting the B2B Pillar Account Director, you will ensure consistency across the B2B portfolio of events, acting as the lynchpin between the PMO (Programme Management Office) and regional execution teams.You will play an integral part in championing the DP World Account expertise within the business, in addition to providing excellent service to our clients, ensuring commercial success for GPJ. This is an exciting opportunity to be working with one of the world’s largest logistics companies, and one that is going through substantial growth offering great opportunities.Overarching ResponsibilitiesEnsures delivery teams are briefed correctly on client specific expectations to ensure maximum efficiency in client communicationsTakes accountability for the client ask, ensuring production and creative teams are fulfilling the briefChampioning of account specific processes and monitoring B2B project progress, ensuring all delivery teams are aware of client deadlines and escalations and any relevant milestonesShares learnings and best practise (from an account and client perspective) across the B2B portfolioOperational DeliveryManagement of any required tasks within finance system, including project set up and intercompany PO'sPartners with GPJ Operations and Finance departments to ensure entity invoicing is completed within agreed timeframesSchedules project briefings to the relevant departments and check ins with delivery teams to check on progressCentrally tracks all B2B event debriefs, reviews to ensure alignment with other B2B events and to ensure the client’s feedback has been fully capturedShares learnings and best practise (from an account and client perspective) across the B2B portfolioProject DeliveryResponsible for making sure they are updated by delivery teams to ensure programmes are on track, providing regular status updates to the clientPartner with IP team in overseeing the development and management of budgets, including post event reconciliationEnsure projects are delivered to a quality in line with client expectationsBriefing creative and strategy teams on project requirements and ensuring that the output from these teams falls within overall project timelineEnsure correct guidelines are used within the projects (creative, strategic, digital)Status reporting to B2B Account DirectorCreativeFor the projects you account manage, support the project cycle to ensure the creative and innovative ideas fulfil the client briefLiaise between the Programme Management Office Creative Project Manager, Business Process Manager and project producers to support scheduling of projects and deadlines - for all projects in the business vertical globally.Demonstrate a strong understanding of the creative process, recognising the importance of the strategic objectives and ensuring they drive the overall outputAttend key creative meetings to provide input / expertise related to production elements within your remitTalent ManagementUnderstand and be able to communicate knowledge of the skill sets and abilities across the Integrated Production departmentDemonstrate leadership attributes by supporting positive change, managing your workload, and striving for best practiceAbility to clearly communicate performance expectations to direct reports and line managersAbility to nurture, grow and develop an account teamDrive, support and champion learning and development where agreed and necessaryClient RelationshipsProviding key project updates to clients via a mixture of different channelsPartner with B2B Account Director to provide counsel on deliverables, managing client expectations accordinglyCollaborate with B2B Account Director to ensure we successfully meet the clients’ objectives and deliver great resultsDrive cross-agency collaboration to ensure an aligned approach for meeting client objectivesYou demonstrate concern for satisfying external and/orinternal clientsYou focus always on the end clients, ensure that response times and service are at the forefront of customer interactions, via technology or human touch pointsYou provide superior client service by prioritising personal interactions (verbal or face-face) with our clients on a regular cadenceDevelop, maintain and strengthen partnerships with others inside and outside the client organisationBusiness DevelopmentAssist Account Lead with managing sales forecast and account plan, providing insights and areas for growth and developmentAssist Account Lead with bi- annual reportingIdentify opportunities for growthShall be involved in the development of an annual account planFinanceEnsure projects are consistently on brief, on time and on budgetAccountable for Intercompany PO creation / distributionEnsure you adhere to timely and accurate management of budget reconciliations (often across multiple currencies)Resource allocation reporting (ensuring profit is being made as forecasted)Knowledge of change order managementAbout youYou have the ability to articulate a clear vision of project success, in order to gain the confidence of a client audienceYou demonstrate a calm and positive attitudeYou’re adaptable and open to unexpected requests and ways of working (priorities and requirements can frequently change in an agency)You are always willing to help other people within the project, across departmentsYou’re curious and eager to learn about the industry, clients’ business, tech solutionsYou are solutions focused/ creative problem solver – presenting solutions to roadblocks in order to move forwardA challenger – you’re always looking to improve work rather than, ‘we’ve always done it like this’!You are persistent and patient – persistence to follow up with stakeholders and clients but demonstrating empathy in understanding agency and client partners’ workloadYou’re truly passionate about planning and delivering a best-in-class eventYou’re decisive, with the ability to make several decisions at once, and quicklyYou demonstrate leadership attributes by supporting change, managing workload and driving best practice2-4 years experience industry related preferredUniversity Degree, preferred Marketing/Advertising/Event Management/Business Administration, Hospitality, Communications, or related fieldYour Background, Skills & ExperienceAbility to juggle multiple project simultaneously and support several internal GPJ resourcesExcellent client relationship management skillsKnowledge of the role of events and brand experiences in a broader business context to aid the development of relationships with clients from supplier to business partnerExperience in developing budgets and timelinesExperience of working within a large project team, ability to lead on a particular workstreamExperience in exhibitions and digital eventsExperience of responding and delivering to clients with digital, social media or tech solutionsGood presentation skillsStrong understanding of financial softwareBe aware of scammers: Any request to schedule an interview and any offer of employment will only come from an authorised representative of George P. Johnson with the email address handle “@gpj.com”. We will never require an applicant to provide credit card or banking information to cover any costs whatsoever associated with an application.