Job Summary: Inspects, repairs and test Company products that have been returned by the customer. May provide technical service via phone to the customer.
Essential Functions
- Product: Provides diagnostic analysis, repair and/or preventative maintenance of customer products in service shops or installations at customer locations.
- Reports: Prepares and submits written reports of in-house or site visit inspections with recommendations. Reviews and edits reports before they are sent to the customer.
- Training: Trains employees, customers and vendors in correct operation and maintenance of product.
- Service Bulletins: Assists in development of service bulletins, procedures, etc. for both warranty products and out-of-warranty service.
- Other responsibilities as assigned.
Experience Required
Excellent knowledge of all the mechanical aspects of the machinery/product line and strong knowledge of VSD’s and fault-finding skills.
Must be able to read blueprints, good math aptitude. Excellent communication skills required to explain operations and maintenance of products.
Education/Training Required
Grade 12 Certificate
Valid trade test certificate in Millwright
Good computer skills necessary#J-18808-Ljbffr