We are seeking a motivated and customer-focused individual to join our retail team as a Retail Sales & Customer Services representative. In this role, you will be responsible for providing excellent customer service to our clients, assisting with sales, and ensuring that the retail store is clean and organized.
Responsibilities
- Greet customers as they enter the store and provide assistance as needed
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Process transactions accurately and efficiently using a point-of-sale system
- Maintain a thorough knowledge of the products and services offered by the company
- Provide information to customers about product features, prices and benefits
- Collaborate with team members to achieve sales targets and goals
- Attend and participate in team meetings and training sessions as required
- Assist in stocking and organizing merchandise on shelves and racks
- Monitor inventory levels and notify management when stock is running low
- Maintain a clean and organized store environment
- Upsell products and services to customers
Requirements
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving and decision-making skills
- Ability to work a flexible schedule, including evenings and weekends
- Experience in customer service or retail environment is a plus
- Proven sales experience is a plus
If you are passionate about customer service and sales, and enjoy working in a retail environment, we encourage you to apply for this exciting opportunity.#J-18808-Ljbffr