Our client, a global leader in on-line education, has an exciting opportunity for a dynamic and suitably experienced HR Officer / Generalist, based on Umhlanga Ridge, Durban.
The successful candidate will be responsible for fulfilling a Generalist HR Function with a strong focus on Talent Development.
As a Mid-Level Human Resources Generalist, you will play a pivotal role in overseeing various HR functions, including Talent Acquisition, Employee Relations, Industrial Relations, Talent Development, and Onboarding.
The position requires a proactive and people-centric individual with strong leadership skills, a hands-on approach, and a passion for fostering employee growth and development and the ability to handle multiple priorities in a fast-paced environment.
Duties And Responsibilities
Talent Acquisition Management
- Lead a team of two recruiters to manage the full-cycle recruitment process from sourcing and screening to interviewing and hiring.
- Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies, particularly for on-line teaching roles.
- Ensure a seamless and positive candidate experience throughout the recruitment and onboarding process.
Employee Relations and Industrial Relations
- Serve as a trusted advisor and point of contact for employees regarding HR policies, procedures, and employment-related matters.
- Handle employee relations issues, grievances, and disciplinary actions in accordance with company policies and applicable laws.
- Manage Industrial Relations matters and liaise with relevant stakeholders.
Talent Development
- Design and implement talent development programs to enhance employee skills, capabilities, and career growth opportunities.
- Conduct training needs assessments and develop training plans to address skills gaps and promote continuous learning.
- Provide coaching and mentorship to employees to support their professional development and career progression.
On-Boarding Of New Teachers
- Oversee the onboarding process for new teachers, ensuring a smooth transition into their roles and alignment with organisational goals and values.
HR Administration And Compliance
- Put systems in place and maintain accurate HR records and documentation, including employee files, contracts, and performance evaluations.
Minimum Requirements
- Bachelor's Degree in Human Resources or related field.
- 5 - 7 years HR experience with a focus on Talent Acquisition, Employee Relations, and Talent Development.
- Strong leadership and team management skills with the ability to motivate and inspire others.
- Excellent communication and interpersonal skills with a customer-centric approach.
- Knowledge of employment laws and regulations, particularly in relation to Industrial Relations.
- Experience in Call Centre, BPO environment, or Retail preferred.
- Must have experience with bulk recruitment and putting systems in place.
Salary
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