Leading Packaging Company - Key Account Manager
Leading Packaging company in the KZN area requires the expert skills of a qualified Key Account Manager to join their team.
The Account Manager is responsible for achieving the agreed targets of sales and profitability for the assigned customers in his/her region and for maintaining and developing a sustainable relationship.
The Account Manager drives the development and implementation of the respective customer’s strategy. He/she is responsible for driving results into the business (sales, margin, receivables, and inventories).
Duties & Responsibilities
- Develop and execute the sales account plans to ensure targets are met.
- Maintain a sustainable relationship with the customer and open new growth opportunities.
- Hold ownership for correct pricing and margins, claim handling, payments, and contract negotiations.
- Implement price reviews and drive cost recovery models in place at customer.
- Drive cost, value-added, and efficiency initiatives.
- Support exceptional quality and product delivery.
- Drive innovation together with Product Management and the customer.
- Collect market data and develop the yearly account budget.
- Work closely with the global Sales Account Management team to align overall sales strategy.
- Ensure quality of the information that is fed back into the group.
- Understand market drivers, deliverables, and competitors of the customer, aligning these to the client's strategy.
- Communicate and drive timelines/critical paths, samples collection, and other tasks in project management.
- Formalize customer SLA’s.
- Develop and maintain the sales pipeline, ensuring it is updated with correct information.
- Drive profit improvement initiatives at the customer.
- Understand market synergies, trends, and market prices, and communicate that information back to the EMM market price database.
- Frequent visits to customers and prioritize time in front of the customer.
- Responsible for accurate sales forecasting and demand management.
Desired Experience & Qualification
- Matric (Grade 12).
- Sales or Marketing Qualification (Degree preferred).
- Fluent in English.
- Experience in an Account Management role with proven delivery of new business (essential).
- Commercial Understanding (pricing methods/margin management).
- Willing to travel locally (potential for overseas travel occasionally).
- Advanced ERP and Microsoft Office Skills with strong Excel skills.
- Basic Financial Understanding.
- Manufacturing understanding preferred in the Packaging Industry.
Package & Remuneration
Market Related
#J-18808-Ljbffr