An exciting opportunity to work with a leading cultural events centre.HOURS: Full time, 37.5 per week (core working days Sunday – Thursday; including some evenings)PURPOSE OF ROLEWorking as part of the Production team and reporting to the Head of Production, this role will provide technical and Production support in all disciplines, including lighting, audio, live-streaming, and visuals.RESPONSIBILITIESProgramming of patches, focus and cues into digital lighting desk, according to needs for the given eventSetup and operation of the digital lighting system and digital audio desk for events, such as live concerts, plays, talks, lectures, recitals etc., including before and after performances, and during intermissions.Programming of cues, stage box inputs, mic patches into digital audio desk according to needs for the given eventFollow JW3 Production set up guidance at all times.Carry out soundcheck operations, including backline (drums, keys, brass and strings)Setup of audio visual / video needs for each production from the rider (ifsupplied)Programming of execution of AV playouts, programming, PC / MAC usage and programmesProgramming and operation of QlabSetup and operation of wireless PA system and portable redhead lighting kit, including cabling, mic'ing and charging as neededAssistance with setup of wireless or wired projectors, laptops and speaker systems for general AV as neededNotify Head of Production when major equipment repairs are neededOperation of film screenings and scheduling the in-cinema server, with external projectionist, alongside receiving and dispatching films as programmedLiaising with distributors if needed to obtain KDM’s DCP’s or any other materialSetup the digitising of films Setup, install, adjust, and operate electronic equipment to record, edit, and transmit video programs, motion pictures, video conferencing, or multimedia presentations.Assisting with all aspects of running a multi-purpose hall, including but not limited to: seating, stage building, planning and dismantling, light focusing, hanging and moving of drapes, Genie management etc.Protect and enhance the reputation of JW3, presenting the organisation in an appropriate and professional manner to all stakeholders, acting as an advocate for the work of JW3.Attend all relevant staff meetings, supervisions, training days etc.Undertake other reasonable duties as required by the Head of Production, Head of Building and Facilities, and/or Senior Leadership TeamPERSON SPECIFICATIONEssential Skills, Knowledge & Experience Demonstrable experience of working on / running a multi-purpose venue, operating digital lighting and audio equipment Ability to navigate competing priorities and manage time sensitive or high-pressure situations in a calm, professional manner Able to interact confidently and build relationships with a wide range of stakeholders at all levels Proactive and solution-focused, with an ability to take initiative and work independently Strong organisational skills, efficient management of time and responsibilities against competing demands Friendly and approachable, with an ability work collaboratively and effectively with others Willing and able to work flexibly to meet the needs of the team and organisation Strong attention to detail Enthusiastic and eager to learn and developA professional, confident and friendly manner with the public Willing and able to undertake manual handling tasks involved in setting up the stage – i.e. carrying boxes, chairs, etc.DesirableAbility to use PowerPoint, programme AV layouts/playouts/AV Player Pro, KeynoteAbility to programme cues, Stage box inputs, mic patches into digital audio deskExperience of working with QlabKnowledge of Element ETC (or similar) lighting desksKnowledge of MIDAS M32 (or similar) audio deskWorking in a ‘customer service’ role, particularly in the non-profitsector iPAf certificate/qualificationPersonal QualitiesDemonstrates a commitment to furthering JW3’s vision and mission.Is approachable and able to engage positively with others, building and maintaining strong working relationships Eager to keep abreast of latest developments and innovations in production and technical delivery Has a proactive and flexible approach to their work, including a willingness to work in the evenings, weekends and Bank Holidays to serve the needs of a community Centre that operates 15 hours per day