Service Desk Analyst SN6 Permanent £26,000 - £30,000 Network IT a looking for a Service Desk Analyst for one of our clients. This role is based in Shrivenham. The role is to join a flourishing organisation that are looking to expand their Service Desk Team. This role would be great for anyone that has hands on experience on experience of working in on a Service Desk hat enjoys engaging with clients and customers. This role is a Shift based role and covers days, nights, and weekends. Key ResponsibilitiesExcellent customer Service communication skills (both verbal & written)Ability to obtain Government Security Clearance (SC) with no restrictions. IT support skillsMicrosoft Office suiteWindows 10 and Microsoft Server 2016-2019Active Directory and User Account managementGeneral knowledge of basic software installation and network hardware (Desirable)General knowledge of desktop computingAbility to troubleshoot technical support issuesA full JD is available upon request