IT Support EngineerHybrid | BromleyOur client, are seeking a talented and proactive IT Support Engineer to join their dynamic team. This team plays a critical role in ensuring that the firm’s IT infrastructure runs smoothly, securely, and efficiently.As their IT Support Engineer, you will provide top-notch technical support to end-users, ensuring the seamless operation of the firm’s IT systems. You will troubleshoot hardware and software issues, perform system maintenance, assist in managing network & server operations, and help ensure their systems are both effective and secure.Key Responsibilities for the role of IT Support Engineer:Technical Support: Deliver first and second-line support for hardware, software, and peripherals.System Maintenance: Conduct routine updates, patches, and backups to ensure system performance.User Assistance: Provide training and support on IT resources and legal-specific applications.Network & Server Support: Assist in managing network issues and server administration tasks.Incident Management: Track and resolve support requests through their ticketing system.Project Support: Collaborate on IT projects, deploying new technologies and systems.Qualifications & Experience for the role of IT Support Engineer:Bachelor’s degree in Computer Science, Information Technology, or related field.1-2+ years of IT support experience, preferably within a law firm.Relevant certifications (MCP) are advantageous.Proficient in troubleshooting and supporting Windows/macOSStrong problem-solving skills and attention to detail.Excellent communication abilities.Customer-focused with a commitment to excellence and integrity.Valid UK driving license and reliable vehicle essential for travel between office locations.Perks & Benefits:Flexible Working: Enjoy a hybrid working model with the flexibility to work remotely for 2 days per week.Compressed Work Schedule: Full-time employees have the opportunity to compress their hours into 9 days and take the 10th day off.Professional Development: Access to ongoing training and opportunities to grow within the firm.If you are ready to take on a challenging role in a supportive and dynamic environment, apply now!