At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to champion specialists by helping people learn more, know more and do more.As those businesses grow and develop, so will the opportunities for you to grow and develop within Informa Global Support. We’re passionate about building for the future - and want your future to be with us. Because we know you’re hungry to expand your skills by embracing new experiences. And all the while you’ll be supported by a community of talented and like-minded colleagues, where openness is encouraged and a can-do attitude is the norm.Job DescriptionWe are seeking a highly organised and detail-oriented Bank and Account Manager to lead a team and ensure the efficient and controlled management of our bank user access and accounts.This role focusses on establishing and following robust controls and efficient processes for managing banks and accounts, TMS platform, and access to our critical financial platforms. Your expertise will be vital in developing and implementing processes that mitigate risks and optimise efficiency across our entire bank and account management framework.Key Responsibilities:Access ManagementManage user access for the banking, merchants and TMS platformsProcess user request for access creation, modification and deletionDefine and assign appropriate access privileges based on user roles and responsibilitiesConduct regular review of user access to ensure adherence to security protocols Account ManagementFacilitate the opening and closing of operational bank accountsManage merchant account onboarding and offboarding processOversee bank mandates and ensure proper authorisation procedures are followedFinancial ManagementMonitor direct debits and ensure they are processed according to the mandatesTrack and analyse the bank and merchant fees, identify arears for potential costs optimisationRecord keepingMaintain accurate and up-to-date records of all access management activities, account information, and financial activitiesPrepare reports on user access, account activity, and fees for internal stakeholdersProcess improvements and controlsIdentify and recommend process improvements to enhance efficiencyAssist in the development and implementation of policies, processes and internal controlsParticipate in audits queries if requiredQualificationsMinimum of 5 years of experience in bank management or a related fieldProven understanding of access control principlesStrong analytical and problem-solving skills with the ability to identify and address discrepanciesExcellent attention to detail and accuracyEffective communication and interpersonal skills, with the ability to collaborate effectively with both internal and external stakeholdersProject management skills with the ability to prioritise tasks, set deadline and follow-through to completionStrong organisation skills with the ability to manage multiple tasks simultaneouslyKnowledge and ability to use Kyriba will be desirable but not essentialAAT Level 4 or accounting qualifications (ACCA, CIMA) are preferredAdditional InformationWe work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our benefits include: Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotelyGreat community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networksBroader impact: take up to four days per year to volunteer, with charity match funding available tooCareer opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job movesTime out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a yearA flexible range of personal benefits to choose from, plus company funded private medical coverA ShareMatch scheme that allows you to become an Informa shareholder with free matching sharesStrong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and moreRecognition for great work, with global awards and kudos programmesAs an international company, the chance to collaborate with teams around the worldWe’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.See how Informa handles your personal data when you apply for a job here.