Senior Project Manager - 12 month FTC - Glasgow (Hybrid working)I am looking for an experienced Project Manager to support a Service Excellence project team with my public sector client in Glasgow.This is a 12-month fixed-term role, where you will organise and manage the delivery of Service Excellence as part of a wider Transformation Programme. You will be responsible for overseeing a Portfolio of projects, driving process improvements, and ensuring governance and reporting structures are in place to support successful project delivery.Key Responsibilities:Manage a portfolio of projects focused on delivering service improvements and operational excellence across the organisation.Develop and implement governance frameworks, ensuring reporting structures, risk management, and project documentation are consistently maintained.Work closely with cross-functional teams to embed continuous improvement practices and ensure high-quality service delivery.Use both Agile and Waterfall methodologies to manage project timelines, adapting to evolving priorities and ensuring the effective delivery of outcomes.Work closely with senior stakeholders to ensure alignment on project goals, priorities, and timelines, managing expectations throughout the project life cycle.Oversee multiple workstreams at different stages of delivery, coordinating efforts to ensure deadlines are met and project goals are achieved.Drive stakeholder engagement, fostering strong relationships with internal and external partners to facilitate smooth project execution.Provide leadership and mentorship to project team members, promoting a culture of continuous learning and service excellence.Key Skills & Experience:Extensive experience as a Senior Project Manager, ideally within public sector transformation or service delivery programmes.Strong knowledge and practical experience with Agile and Waterfall project management methodologies.Proven ability to manage complex, multi-faceted projects and deliver measurable improvements in Service Excellence.Exceptional stakeholder management skills, with the ability to engage, influence, and collaborate at all levels of the organisation.Demonstrated success in working with cross-functional teams and managing Continuous Improvement initiatives.Experience in establishing and maintaining robust governance frameworks and reporting structures.Strong organisational skills with the ability to manage multiple workstreams simultaneously, while maintaining focus on key project milestones.Proactive with the ability to work effectively in a busy and changing environment.What They Offer:An exciting opportunity to work in a key function as part of a significant public sector transformation programme.A supportive and cooperative team environment.Market salary and excellent benefits package.Flexible working arrangements.Interested? Apply now for immediate consideration!