Working as Change Communications Manager for a 10 month contract paying up to £48-50K based in London 2 days a week and the rest working from home. Starting in September. ResponsibilitiesLead change programme communications that have a significant people impact in a clear and empathetic way.Set strategic direction for internal change communications and work across the wider Senior Leadership Team on best practice, to drive employee engagement and affect behavioral changePlan co-ordinate and lead the creation of outcome-based change communications plans for significant people change impact, ensuring that change management and behavioral change are at the forefront of our approachCoordinate and maintain change content in the IC content calendar, so that all change appears joined-up and clearly links to the organisations’ narrative and objectivesProvide expert advice and professional oversight to all colleagues who create change content – advising them how to best achieve their desired outcomes.Devise, lead and maintain the creation of ‘Change Toolkit’ for Senior Leaders and Project Leads to upskill them in change communications and to provide a framework and tools for them to communicate change well for smaller projects that IC is not involved in from an advisory capacity.Responsible for ensuring employee listening and feedback is used throughout the change process to inform/change approach and make sure that feedback is dealt with quickly and that stakeholders are informed throughout – acting as an advocate for employees in the change processResponsible for ensuring that our internal tone of voice is used in all change communications across all our challenges to ensure it is human, empathetic and has a clear line of sight to the change story.SkillsPost graduate qualification in Change Management and/or and IOIC/CIPR qualification in Internal CommunicationsExperience of being an Internal Communications Leader who has Business Partner experience (preferably to Technology, Transformation or HR).Success and evidence at designing, leading and implementing change communications plans that result in behavioural and organizational change for a hard to reach audience.Experience of designing and implementing a ‘Change Toolkit’ to support leaders across the organization in leading small scale change for projects where the Internal Communications won’t be available to support in an advisory capacity.Experience of leading, coordinating and managing large-scale people impact change communications e.g. restructures, redundancies, pensions, changes to T&Cs.Experience of creating a compelling change story and associated communications plan across complex programmes with a high level of ambiguity.Experience of leading change programmes with employer brand implications, including consulting with Unions/Employee Associations/Trade bodies.Knowledge of coaching and advising C-Suite leaders in change to make sure they understand their role in change.Understanding of the role Internal Communications and Change plays in employee engagement.