Our client is seeking a Senior network specialist (CCNP Qualified), to join their London tech team on a permanent basis.Your main tasks and responsibilities:Create and maintain up-to-date documentation of network infrastructure.Manage, support, monitor, and develop the Wi-Fi network and IP telephony platforms across all properties.Provide support for Wi-Fi network and IP telephony incidents and hands-on support in UK/NL properties. Provide Wi-Fi network and connectivity support for large M&E events.Handle escalations or incidents on Wi-Fi and manage related problems to resolution.Assess/administer Wi-Fi network and IP Telephony equipment with the network team.Monitor and ensure the effectiveness of the network environment to ensure optimal performance.Asset management for Wi-Fi, IP telephony, and network hardware and software across the Group.Plan and assist the network team with network changes and upgrades.Design, plan, and assist with network cabling or patching works.Report on Wi-Fi infrastructure performance.Collaborate with the Engineering department to resolve remote incidents or changes.Ad-hoc:Plan and coordinate the installation of in-house and remote Wi-Fi, network hardware and software across the Group’s network.Research and make recommendations on new products, services, protocols, and standardsAnticipate a wide range of complications and resolve complex issues, while following policy & procedures.Ensure systems and processes comply with IT controls and compliance plans.Lead incident, problem, and change management processes and/or serve as an Incident Commander for key issues.Assist with and implement short- and long-term plansMonitor and test Wi-Fi and network performance, provide performance statistics & reports.Support on any new system implementations