Are you passionate about Governance, Risk, and Compliance (GRC)?
Do you have a knack for training customers and ensuring their success?
If you hold a Law qualification (LLB) and have experience in customer success and training, we want you on our team!
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.
About the Role
As a Pre-Sales Specialist at LexisNexis, you’ll play a crucial role in implementing value-added services and configurations that enhance the usability and accessibility of our products. You’ll consult with customers to assess their organizational and technical needs, proactively identify risks, and implement effective solutions.
Key Responsibilities:
- Stakeholder Engagement: Build and maintain excellent relationships with stakeholders and clients.
- Training: Provide comprehensive training and skill transfer on our software.
- Updates: Keep clients and internal teams informed about new releases, features, and functionalities.
- Communication: Ensure consistent and clear communication with all stakeholders, managing expectations effectively.
- Innovation: Identify and share innovative solutions and knowledge.
- Risk Management: Proactively identify and mitigate risks that could impact project success.
Requirements:
- Knowledge Transfer: Ability to conduct one-on-one training sessions.
- Work Ethic: Strong attention to detail and a passion for accuracy.
- Communication: Excellent communication skills, with the ability to manage and exceed client expectations.
- Relationship Building: Proven ability to develop strong client and stakeholder relationships.
- Proactivity: A self-starter who can identify and address project risks effectively.
Join us and be a part of a dynamic team that values innovation, excellence, and customer success. Apply today and take your career to the next level with LexisNexis!
Working for you
We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Medical Aid
- Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
- Modern family benefits, including adoption and surrogacy
- Study Leave
About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
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