Department of Co-Operative Governance and Traditional Affairs
RRT Project Leader and Coordinator (five years contract)
- Reference Number: REFS/021500
- Directorate: Rapid Response Unit
- Number of Posts: 1
- Package: 1 216 824.00 per annum (all-inclusive package)
- Enquiries: Caiphus/ Andy, cell: 071 474 7078/51
Requirements:
- Matric plus NQF Level 7 in Social Science / Political Science Public Management or equivalent qualification.
- 5 years’ experience at a middle managerial level working in a service delivery environment or relevant field.
- The recommended candidate will be required to produce his/her SMS Pre-entry certificate as offered by the National School of Governance (NSG) prior to the appointment being made.
- A valid driver’s license.
Competencies:
- Knowledge of Community Needs: In-depth understanding of the specific issues and challenges faced by the community.
- Knowledge of Social and Political Systems: Knowledge of how local, state, and national systems work, including policies and laws affecting the community.
- Knowledge of Resources and Services: Awareness of available resources, services, and support systems for the community.
Duties:
- Manage and conduct early intervention on issues of lack of service delivery.
- Manage, monitor and assess internally and externally on the resolutions of issues.
- Ensure support for communities and proper communication with clients on issues raised.
- Track project performance against the project plan and establish key performance indicators (KPIs).
- Analyse data to identify trends, variances, and potential issues.
- Conduct risk management by identifying potential risks early on and implementing mitigation strategies.
- Utilize resources effectively and efficiently.
- Manage and track issues raised from various sources including communities.
- Conduct audits of service delivery concerns and liaise with relevant stakeholders.
- Facilitate feedback to communities through road shows and meetings.
- Manage and acknowledge receipt of complaints from communities.
- Coordinate with departments responsible for addressing service delivery issues.
- Provide quarterly reports on community concerns.
- Manage local service projects and petitions referred to the department.
- Conduct capacity building sessions on access to government services.
- Manage conflict within the unit and oversee budget/supply chain processes.
Notes:
- Preference will be given to people with disabilities and female applicants for SMS posts.
- Applications should be submitted online at Gauteng Jobs and accompanied by a recent Z83 form and CV.
- Foreign qualifications must be evaluated by SAQA.
- Correspondence will only be limited to shortlisted candidates.
Employer: Department of Co-Operative Governance and Traditional Affairs
Location: Johannesburg
Closing Date: 16-09-2024
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