Join the support team for a global leader in online payment transactions! This company has an exciting career opportunity for a Norwegian speaking Business Relationship Advisor to join their team in Johannesburg, South Africa . If you believe that every person has the right to participate fully in the global economy, and you are willing to work in a collaborative and engaging virtual environment, don’t miss this job opportunity!
Your key job responsibilities as the Norwegian speaking Business Relationship Advisor in Johannesburg, South Africa will include:
- Be the eyes and ears for the team handling customer inquiries
- Communicate with customers and managers via telephone, e-mail, video, social media, and chat
- Handle and carefully respond to all customer inquiries before, during, and after their buying cycle by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner
- Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
- Work with confidential customer information and treat it sensitively
- Use software to source and input customer data accurately as related to the inquiry
Requirements for this Norwegian speaking Business Relationship Advisor job in Johannesburg, South Africa :
- Excellent command of Norwegian and good communication skills in English
- Permanent residence permit or South African ID holders only
- Customer service experience preferred
- Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
- Strong written (email) communication utilizing proper grammar and punctuation
- Be reliable and autonomous with a large amount of discipline and self-motivation
- Experience with dealing professionally with people you only speak to via telephone, e-mail, video, and social media
- Well-developed sense of urgency and follow through
- Ability to multitask multiple systems, screens, and tasks during customer contacts
- Ability to learn and adapt to new software technologies
If you meet the above requirements for Norwegian speaking Business Relationship Advisor job in Johannesburg, South Africa , we would like to hear from you! Please send your CV through to today!
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