Quality Assurance – Insurance sector (Long-term)
Location: Pretoria
Type: Permanent
Salary: 30000 to 35000
Our client is looking for a Specialist: Quality Assurance. The candidate will be responsible for ensuring the products or services meet the established standards of quality including reliability, usability, and performance.
Responsibilities:
- Quality Assurance
- Interpret and implement quality assurance standards
- Evaluate adequacy of quality assurance standards
- Devise sampling procedures and directions for recording and reporting quality data
- Plan testing and inspection of systems
- Conduct and monitor testing and inspection of systems and products to ensure finished product quality
- Document internal audits and other quality assurance activities
- Investigate customer complaints and nonconformance issues
- Collect and compile statistical quality data
- Analyse data to identify areas for improvement in the quality system
- Prepare reports to communicate outcomes of quality activities
- Coordinate and support on-site audits conducted by external providers
- Evaluate audit findings and implement appropriate corrective actions
- Identify training needs and inform relevant stakeholders for training interventions required for business to meet quality standards
- Helpdesk Support
- Complete all valid helpdesk requests within a reasonable time
- Provide application support on all IT in-house systems to the business
- Assist with ad-hoc support to the BI, Development, and Project Management teams as required
Requirements:
- IT related degree/diploma
- Certification as Quality Auditor, Quality Engineer, or Quality Improvement Associate
- Strong computer skills including Microsoft Office and databases
- Knowledge of tools, concepts, and methodologies of QA and relevant regulatory requirements (advantage)
- 3 years’ experience in IT Development
- 1-year experience in the long-term insurance industry (advantage)
- Quality inspection, auditing, and testing experience (advantage)
- Experience with implementation of corrective action programs (advantage)
Please provide ALL the information requested below to submit your CV:
Attach the files below
Files must be:
- Smaller than 3 megabytes each
- Either MS Word, PDF, Jpeg images, or text (txt) files
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