Reference: CCC00326Description: This role is a Shared Service roleSenior Application Support OfficerSalary:£34,368 - £38,440Hours: 37 hours per weekLocation: Huntingdon/Cambridge/Home WorkingContract Type: Fixed term - 6 months , Full timeClosing Date: 27th September 2024, 9am3C ICT is our shared IT service between Cambridge City Council, Huntingdonshire District Council and South Cambridgeshire District Council. The shared service was established in April 2016 to provide a more efficient way of delivering ICT services across the three partner councils and has now matured into a reliable and efficient operation.Our team of 80+ staff provide a range of services from digital development and integration, to server management and maintenance as well as standard desktop and business application support. On a day-to-day basis, we manage and deliver all the IT systems and services needed by our partners and customers. We are a modern IT Operation utilising Office 365, Microsoft Azure, DevOps and other up to date applications.Our vision is to help our Council partners standardise, automate, integrate and optimise their IT systems to help them gain the best possible business benefit from their investment whilst maintaining the strictest standards of security, privacy and flexibility. This approach also helps them realise the combined economies of scale of working in a local government partnership.Ultimately our work improves outcomes for local residents and businesses giving our staff the opportunity to feel that they are contributing to the local area in a positive way and supporting those most at need through difficult times.We are seeking a highly motivated IT enthusiast to join our Application Support team for 6 months.About the roleSupporting officers across the 3 Councils, day to day tasks are continually varied and will require you to assist users with all aspects of technical ICT Corporate Applications Support. This will include collaboratively working with other teams on project implementations in addition to working with Suppliers of our Corporate Systems.About youYou will:•Have extensive ICT experience in the planning, installing, maintaining, and supporting business applications•Have strong communication skills and work well under pressure•Have an organised and methodical approach•Have demonstrable customer service experienceA DBS is required for the role.An offer of employment is conditional upon having the right to work in the UK. Huntingdonshire District Council does not hold a Sponsorship Licence and are unable to provide a Certificate of Sponsorship (CoS) or take over Sponsorship for any role.We want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising) all of which support our ultimate purpose of putting our customers first.How to apply Does this sound like the opportunity for you? If so, we’d love to hear from you. You can apply by completing an application form and submitting this torecruitment@huntingdonshire.gov.ukJob Describtion / Person SpecificationShould you have any additional questions regarding applying or would like to talk to someone about the role, please contact our Recruitment Teamrecruitment@huntingdonshire.gov.ukClosing date for completed applications is 27th September 2024. However, this is a rolling campaign and we'll be reviewing applications on an ongoing basis and will close the advert early should we receive suitable applications, so please don't delay in applying!Please note that the official closing date is as above and will be the correct date. Some third party websites may have different dates so please always refer to the HDC website for the official closing date to ensure you do not miss out on applying.For many of our roles (and where it is possible) we are currently working remotely and anticipate in the future returning to a hybrid office model on a flexible basis. This will still include work from home and flexi-time opportunities in order to provide a good work life balance whilst still ensuring that teams benefit from in person interaction. Candidates should therefore be within commutable distance of our offices in Huntingdon, Cambridgeshire or able to attend meetings as required if further afield.This role is a Shared Service role.Region: Location: Salary: GBP34,368 - GBP38,440Package: Contractual hours: 37Basis: