Reference: CCC00320Description: We have a fantastic opportunity for someone who has a genuine desire to take personal responsibility in delivering excellent customer service as part of our housing team, focusing on the management of garages and parking spaces.In this exciting role, you will be responsible for:The management of garages and parking spacesWorking proactively and independently to let garages and parking spaces promptly to ensure minimal income lossRecovering debt owed by garage and parking space tenants and repossessing garages where necessaryCarrying out site inspectionsGiving support, guidance, and expert advice to colleagues, councillors, and external agenciesProducing reports on Key Performance Indicators (KPIs)Our ideal candidate will be able to work on their own initiative and manage a busy workload. They will join us with excellent customer service skills and have the ability to build effective relationships. It is important that they have an understanding of key safeguarding principles, as well as excellent communication, organisation and IT skills. If this sounds like you, we would welcome your application.Due to the nature of this position, you will need to have a full driving licence and access to your own vehicle, which is insured for business use; or be willing to cycle around the city.What we can offer:Family friendly policiesAgile and Flexible workingGenerous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time).Annual leave purchasing schemeAccess to the highly valued Local Government Pension Scheme (LGPS)A variety of learning and development opportunities via a range of sources and methodsConfidential advice and support via the Employee Assistance ProgrammeHealth and well-being programmeSubsidy for public transportStaff reward and recognition frameworkHours: This is a full-time role, for 37 hours per week.Working Pattern: Monday - FridayContract: PermanentSalary: £30,296 – £33,945 per annum (City Pay Band 4)Location: This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly.More Information: You can also click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours or Equality & Diversity in RecruitmentIf you would like an informal chat, please contact Anna Hill on 01223 458312 or email anna.hill@cambridge.gov.ukApplication Process: To be considered for this role, please scroll below to ‘Apply Online’ and complete an application.If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.If you would like to be considered for this role, you will need to apply by 22 September 2024.Interviews will take place on 2 & 4 October 2024 via Teams.Region: Location: Salary: GBP30,296 $ú GBP33,945 per annum (City Pay Band 4)Package: Contractual hours: 37Basis: Full time