Are you a dynamic leader with a passion for driving change and enhancing operational excellence? Do you thrive on improving processes and delivering impactful results? If so, we have an exciting opportunity for you! About the Role: We are looking for an experienced Practice Improvement Lead to join a prestigious global law firm based in London. This role offers the flexibility of a hybrid working model, with 2 days in the office and 3 days working remotely. You will be at the heart of our Practice Improvement & Innovation team, playing a pivotal role in driving continuous improvement and operational efficiency.Key Responsibilities: Lead Change Initiatives: Spearhead and manage projects aimed at enhancing client service lines and improving operational processes. Develop and execute comprehensive plans to ensure successful implementation and alignment with strategic objectives.Collaborate Across Teams: Work closely with leadership, practice management, and various business units (including HR, Finance, Risk) to identify opportunities for improvement and develop effective solutions.Process Development: Design and refine processes, procedures, and reporting mechanisms. Create new operating models, KPIs, and SLAs to support the firm’s goals and enhance service delivery.Stakeholder Engagement: Engage and influence key stakeholders to gather insights, validate current and future processes, and secure support for changes. Facilitate alignment and ensure a shared understanding of improvement goals.Monitor and Evaluate: Track the performance of implemented changes, capture lessons learned, and drive continuous improvement. Ensure that new processes deliver the expected benefits and contribute to overall business success.Support Innovation: Assist in the development of new products and services, contributing to strategic planning and go-to-market strategies. Support the rollout of innovative solutions that align with the firm's objectives. What We’re Looking For: Proven Experience: Demonstrated track record in change management, process improvement, and project leadership. Experience in leading multiple initiatives simultaneously is crucial.Industry Background: Ideal candidates will have experience in professional services, financial services, or consulting. Legal industry experience is desirable but not required.Skills & Competencies: Strong analytical skills, with the ability to define problem statements, conduct root cause analysis, and develop data-driven solutions. Excellent communication and stakeholder management skills are essential.Adaptability: Ability to handle complex, ambiguous projects and work effectively in a fast-paced, deadline-driven environment. A proactive approach to identifying and addressing improvement opportunities is key. Why Join? Flexible Working: Enjoy the benefits of a hybrid working model that supports work-life balance.Competitive Salary: Attractive salary package between £60k and £70k, reflecting your skills and experience.Impactful Role: Play a crucial role in shaping the future of our firm by driving continuous improvement and innovation.Supportive Environment: Join a collaborative and inclusive team that values integrity, clarity, unity, and excellence.Professional Growth: Opportunity to work with a global leader in legal services and gain exposure to a variety of challenging and rewarding projects. If you are a proactive and innovative leader with a passion for driving improvement and delivering results, we want to hear from you! Please send your CV to register your interest.