Job Description:
- Track and co-ordinate all IT service requests
- Follow-up and track incidents and control to ensure that incidents are resolved timeously
- General IT administration
- Basic Project administration
- PC maintenance
- PC updates and upkeep
- Software installation
- MS Office products
- Network, hardware & software monitoring and support for both local and remote sites.
- Desktop support on the company's internal IT systems
To be considered for this position applications must meet the following criteria:
- Minimum Matric certificate and at least A+ and N+ qualifications
- 10 + Years experience in a similar position
- Experience in a Service orientated environment
- IT administration and Desktop Support experience
- Active Directory experience.
- Physical ability to do manual labour (install network cables, computers, printers, etc.)
- Have an ability to interact and communicate on all levels
- A positive attitude always striving to be the best
- Ability to prioritize and good time management