OBJECTIVES
Main function of the Job
Data Centre Management
- Manage working methods to ensure all SLA and MSA’s are achieved
- Management of data centre cabling infrastructure to provide a cost-effective and concurrently maintainable system supporting 99.99% uptime
Compliance
- Maintain compliance in accordance with all relative policies and procedures
- Meet agreed inter-departmental OLA (Operational Level Agreement)
- H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice
- Implement company and departmental policies, processes, and work instructions as per the agreed quality and timeline/RFS
Critical System Management
- Ensure applicable planned and corrective maintenance is managed to ensure customer MSA’s and SLA’s are achieved
- Task finalisation and report accurately, as per agreed format, quality, and within the agreed timelines
Data Centre Ethics
- Ensure compliance is maintained incorporating industry best practices
- Ensure data centre facilities standards are enforced and maintained
- Ensure data centre cleaning standards are enforced and maintained
Skill Requirements
- Good technical abilities
- Effective communication skills, active listener – ability to understand requirements
- Proactive problem solver, perform rapid and accurate assessments
- Ability to work independently, as well as being a positive team player
- Self-motivated
- Conducts self professionally, exhibits elevated levels of tolerance and patience
- Responsible for continued learning and self-development
- Quick response to potentially critical situations
- Troubleshoot systems and components to identify root causes of failures
- Implement corrective actions promptly to mitigate the negative effects of system changes
- Good Microsoft Office skills
Qualifications and Experience
- Cabling qualification preferable
- Minimum 5 years relevant data centre experience
- Good knowledge of Data Centre environments and critical infrastructure systems
#J-18808-Ljbffr