A reliable Debt Collector is required to contact debtors and claim outstanding debts in as little time as possible; and to create trust relationships with debtors when possible, to avoid future issues. SAGE knowledge required and Credit control experience highly advantageous.
Requirements - Matric (minimum) - any Financial Accounting related Diploma or Certification preferred
- 1-3 years' experience as a Debt Collector
- 2-3 years' experience on SAGE
- Experience in working with targets and tight deadlines
- Knowledge of relevant legal requirements
- Working knowledge of MS Office and databases
- Good at negotiating and persuading
- Confidence
- Good understanding of the legal complexities of loans, payment plans, and interest rates
- Ability to reconcile complex debtors' accounts
- Strong communication skills
- Ability to deal with problematic clients
- Persistence
Responsibilities Of The Role - Keep track of assigned accounts to identify outstanding debts
- Plan course of action to recover outstanding payments
- Locate and contact debtors
- Negotiate payoff deadlines or payment plans
- Handle queries or complaints
- Investigate and resolve discrepancies
- Update account status and database regularly
- Alert superiors of debtors unwilling or unable to pay
- Comply with requirements when legal action is unavoidable
- Respond to client inquiries
- Process invoices
- Prepare statements and reports for the company accountant
- Evaluating new credit requests and conducting client credit checks
- Setting up the terms of credit for new clients
This position can be stressful and difficult. A debt collector has to be polite and sensitive towards people whilst remaining committed to their purpose.
Desired Skills - SAGE
- Excel
- Debt collection
- People Skills
- Accounting
- Debtors
- Creditors
- Credit checks
Desired Work Experience Desired Qualification Level About The Employer Established Manufacturing company
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