Immediate placement!
A tooling and machinery repair company is seeking a mature, experienced Workshop Manager to take full responsibility for their team of workshop technicians, sales reps, and admin staff (of 10 in total) who repair a range of power tools, generators, inverters, compressors, and the like.
Requirements
- Grade 12 or equivalent
- Must have comprehensive technical knowledge of electrical and mechanical components
- Driver's license and own transport
- Written and verbal fluency in both English and Afrikaans
- Proficient in Microsoft programs, i.e., Excel, Email
- Syspro experience is advantageous but not necessary
- Essential diagnostic and problem-solving skills, to find the cause of a fault and patience to trace it.
Key Responsibilities
- Full oversight and management of technicians, sales reps, and admin staff
- Ensuring customers are provided a positive after-sales service experience
- Resolving escalated customer complaints/queries, ensuring clear communication, written and verbal, on all Returns/Complaints, to all internal and external customers
- 2nd line support in diagnostic fault finding
- Weekly and monthly reporting
Additional Suitability Factors
- Workshop in Edenvale
- Extremely stable, national company
- Salary under R550 000 per annum + medical aid + pension
- Immediate start!
- Full training!
Begin your next chapter with your application today!
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