Retention Consultant: Budget Insurance (KZN)
Location: Durban, Kwazulu Natal
Time Type: Full time
Posted On: Posted Yesterday
Job Requisition ID: JR100588
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.
Job Purpose: Facilitate the retaining of policies through company-approved retention strategies. Focus on maintaining customer relationships, meeting various KPIs, and troubleshooting specific customer problems. Has a solid knowledge of products, their characteristics, and market. Focus on growth of brand and process alternative solutions to meet customer needs.
Responsibilities:
- Facilitate retention of policies.
- Maintain customer relationships.
- Meet various KPIs.
- Troubleshoot specific customer problems.
- Grow brand and process alternative solutions to meet customer needs.
Minimum Requirements:
Education: Matric / Grade 12 or SAQA Accredited Equivalent (Essential); RE 5 (Advantageous); STI Qualification (Advantageous); FAIS recognised qualification (Advantageous); Class of Business Certification (Advantageous).
Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.
Telesure Investment Holdings
Our Work Experience is the combination of everything that’s unique about our culture, our core values, our company meetings, our commitment to success, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in our area.
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