Our client, a top provider in the equipment rental and hire industry known for their high-quality machinery and exceptional customer service, is seeking a Front Desk Supervisor. They are dedicated to delivering reliable solutions and maintaining a diverse fleet of equipment to meet the needs of various industries.
Location: Polokwane
Salary: R15,000.00.
Reporting to: Branch Manager
Hours: Monday – Thursday: 07h30 – 17h00, Friday: 07h30 – 16h00, Every other Saturday: 07h30 – 11h00
Qualifications
- Valid driver’s license
- Proficiency in Microsoft Office and point-of-sale software
- Strong customer service, reporting, and leadership skills
- Experience in a similar role with a track record of handling pressure and team management
Key Responsibilities
- Manage customer interactions via phone, email, and in-person.
- Oversee payment processes and handle customer repairs, quotes, invoicing, and credits.
- Manage machine bookings, job cards, and filing.
- Vet new customer accounts and assist with approvals.
- Conduct debtor follow-ups and manage the branch kiosk.
- Perform vehicle inspections, order supplies, and complete month-end duties.
- Handle ad hoc tasks including scrapping machines, data top-ups, and supplier management.
If you meet the above requirements and want to be part of a growing company, please apply. We look forward to hearing from you.
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